The first business card for David South Consulting. Inspired by the Dutch post office’s (PTT Post) corporate identity developed by Studio Dumbar, the card was designed by Brian Cartwright of Toronto’s Rocket Design. Work at this time included investigative journalism for Canada’s top magazines and newspapers, magazine and newsletter editing, and communications for a prestigious medical history funder. From the very beginning, we were inspired by Dutch design for the public sector and the importance placed on this in The Netherlands. The work of Hein van Haaren, former head of the PTT’s Aesthetics Department, and graphic design pioneers Wim Crouwel and Gert Dumbar, still remain key influences to this day.As a reporter for two Financial Times newsletters, New Media Markets and Screen Finance, I covered the rapidly growing UK (and Scandinavian) television and new media markets and the expanding film-financing sector in Europe.This Canadian alternative bi-weekly magazine broke new ground with its investigative journalism and online journalism. It gathered together highly talented, young contributors, many of whom are leading figures in journalism, the arts and technology today.As the UN’s head of communications in Mongolia (1997-1999), I founded the UNDP Mongolia Communications Office and oversaw a two-year communications programme to respond to the biggest post-WWII peacetime economic collapse. Award-winning and influential, the Office pioneered the use of the Internet in international development crisis response and was called a “role model” for the rest of the United Nations.Following on from the success of the UNDP Mongolia Communications Office, I worked with the head of the UN Ukraine mission to strategically relaunch the mission web portal, incorporating the newly launched UN Millennium Development Goals (MDGs).Drawing on my extensive experience strategically using the Internet to achieve communications goals, I was hired to head a two-year project to launch the GOSH Child Health Web Portal. Award-winning, it was called a “role model” for the wider National Health Service (NHS) and one of the most admired websites in the UK public and charity sectors. The website was cited as contributing to the hospital’s high rating and attracted additional funding for its research.As part of an assessment of Mongolia’s media capabilities to communicate the Millennium Development Goals (MDGs), infographics were introduced for the first time to the mission.With the Global Financial Crisis erupting, I was retained by the United Nations Office for South-South Cooperation (UNOSSC) to research and write a monthly e-newsletter and develop a new magazine to offer solutions and raise the profile of South-South cooperation as a development response to the crisis. Both publications proved highly influential, leading to the wider adoption of South-South cooperation and to national governments picking up the innovation agenda being brought about by the rapid take-up of mobile phones and information technology. The magazine Southern Innovator was called “a terrific tour de force of what is interesting, cutting edge and relevant in the global mobile/ICT space…”.In 2010, David South Consulting was relaunched with a new logo and branding for the 21st century. It represented a new phase, as work became global and very high-profile and influential. The foundations have been laid for future growth and expansion.
Watch Magazine
Watch Magazine was launched in 1994 and quickly became the authentic 1990s voice of Toronto’s youth. As one of Toronto’s first youth start-ups, Youth Culture became a successful youth communications brand and expanded to national distribution by the late 1990s. Launched during the economic austerity years in Canada, it was one of the contributors to Toronto’s economic resurgence and renewed business vitality.
New Media Markets
As a reporter for two Financial Times newsletters, New Media Markets and Screen Finance, I covered the rapidly growing UK (and Scandinavian) television and new media markets and the expanding film-financing sector in Europe.
A Partnership for Progress: The United Nations Development Programme in Mongolia
The Partnership for Progress brochure raised the curtain on the UN’s response to Mongolia’s economic and social crisis in the late 1990s. It celebrated Mongolia’s independence and its flourishing media scene and free expression after the long years of Communism and state repression.
Human Development Report Mongolia 1997
The first human development report for Mongolia captured in data and stories the damage done by the harsh transition from Communism and the imposition of austerity during the 1990s. It found high levels of poverty in the country and a heavy toll taken on people’s health, communities and families. The report was received with great enthusiasm and had two print runs.
Blue Sky Bulletin
The Blue Sky Bulletin newsletter broke with the usual approach taken by UN newsletters of offering up ‘grip n’ grin’ pictures of men in suits and instead offered actual stories and data on how Mongolia’s transition crisis was faring. It was distributed within Mongolia and by post and email outside the country to help raise awareness of the country and its development challenges.
Mongolian Rock-Pop Book
Researched and written by ethnomusicologist Dr. Peter Marsh, this book on the impact of Mongolian rock and pop on the country’s business and entrepreneurship culture, shone a spotlight on a lively modern music scene.
Southern Innovator Magazine Issue 1: Mobile Phones and Information Technology
The first issue of Southern Innovator was called “a terrific tour de force of what is interesting, cutting edge and relevant in the global mobile/ICT space… ” and a “Beautiful, inspiring magazine from UNDP on South-South innovation.”
Southern Innovator Magazine Issue 2: Youth and Entrepreneurship
Issue 2 of Southern Innovator drew praise for painting a positive picture of how the world’s development challenges could be taken on: “Thank you David – Your insight into the issues facing us a[s] [a] ‘global Village’ is made real in the detail of your article – 10 out of 10 from the moladi team.”
Southern Innovator Magazine Issue 3: Agribusiness and Food Security
Issue 3 was on the theme of agribusiness and food security.
Southern Innovator Magazine Issue 4: Cities and Urbanization
Issue 4 on cities and urbanization saw Southern Innovator visit innovative new cities across Asia. Readers said “The magazine looks fantastic, great content and a beautiful design!” It is designed by Icelandic graphic designer and illustrator Solveig Rolfsdottir.
Southern Innovator Magazine Issue 5: Waste and Recycling
By this point, the Southern Innovator brand was drawing praise for being “one of the best sources out there for news and info on #solutions to #SouthSouth challenges.” Readers also said they “really enjoyed reading them [Southern Innovator], impressive work & a great resource. Looking forward to Issue 6. My best wishes to you & your team at SI.”
The internet phenomenon of Web 2.0 (http://en.wikipedia.org/wiki/Web_2.0) – the name given to the wave of internet businesses and websites such as YouTube (www.youtube.com), Facebook and MySpace transforming the way people interact with the ‘Net – has also given birth to two new development-themed social networking websites.
This powerful tool to bring people together is galvanizing the resources of entrepreneurs and those who want to help the poor like never before. The sites are becoming a new weapon in the fight to eradicate poverty.
Social networking websites use various tools and applications (or ‘apps’ for short) to enhance the ability of users to connect and get things done. By bringing together a community of like-minded people, they are able to shorten the time it takes to organize and kick-start events. Web 2.0 can be used to build communities and social and business networks. By being able to store vast quantities of information online, it becomes faster to work and reduces the painful delays brought on by slow connections.
All these new tools are making it easier and easier for entrepreneurs to work from home, in internet centres, or anywhere there is a wireless connection – and it is slashing the costs of managing a business. All the applications are online so there is no need to be hidebound by one operating system or hardware capability.
Two newly launched social networking sites are targetting the poverty-eradication community.
One is named after the Bottom of the Pyramid (BOP) concept as conceived by C.K. Prahalad. The BOP is the 4 billion people at the base of the global economic pyramid. As Prahalad sees it, they represent a vast market of unmet needs for entrepreneurs to tackle.
New social networking website BOP Source hopes to make the money meet the market. Started by Jenara Nerenberg, BOP Source wants to put social networking tools into the hands of the world’s poor. It is a place to post business ideas and collaborate with others to make them happen. It is also a tool to educate businesses about the BOP and what the poor need done. And it hopes to help NGOs broaden their relationships with their constituencies and companies.
While marketers can learn about the needs of the BOP, individuals can directly express their needs on the website and seek out the right people to solve problems.
Another social networking website is Business Fights Poverty. Already at 1,000 members, it is a multimedia offering, with podcasts, videos, interviews and discussions about the role of business in addressing development goals.
Published: November 2008
Resources
BOP Source is a platform for companies and individuals at the BOP to directly communicate, ultimately fostering close working relationships, and for NGOs and companies to dialogue and form mutually valuable public-private partnerships that serve the BOP. Website: http://bopsource.ning.com/
Business Fights Poverty: Business Fights Poverty is the free-to-join, fast-growing, international network for professionals passionate about fighting world poverty through good business. Website: http://businessfightspoverty.ning.com/
Afriville is a Web 2.0 service and an African Caribbean social network. Afriville is a community website along the lines of the famous MySpace. Users are free to message and post profiles. The difference is that the user is able to choose how closed or open the networks are. The site features a state of the art music management system which allows African and Caribbean artists to get straight in touch with their fans.
Both Yahoo! And Google offer extensive free online tools for entrepreneurs and businesses that integrate seamlessly with their email services.
Kabissa: Space for Change in Africa: An online African web community promoting and supporting the transition to Web 2.0 services in Africa. Offers lots of opportunities to meet people throughout Africa and learn more.
Global Voices: An initiative from the Reuters news agency to aggregate the global conversation online from countries outside the US and Western Europe.
Information, Knowledge and Communication: Web 2.0 in Development Cooperation Bonn, Germany, 27-28 November 2008, Gustav Heinemann Haus. Website: http://www.eadi.org/index.php?id=994
3rd IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD2009). Website:http://www.ictd2009.org
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
Southern Innovator’s online archive portal was launched in New York City, U.S.A. (home to the UN’s headquarters) in 2011 (southerninnovator.org).
Conventional thinking holds that any country with a poor or non-existent reputation in the international media will not attract tourists. But this conventional thinking is wrong: The hottest tourist trend for 2009 is directly benefiting the South’s more out-of-the-way and under-appreciated countries. So says a travel expert who specializes in overlooked travel destinations.
Prior to the economic downturn, tourism accounted for more than 10 percent of global GDP and 8 percent of total employment worldwide. It grew by 6 percent in 2007, according to the UN World Tourism Organization. Tourism in the Asia-Pacific region grew by 10 percent and Africa by 8 percent.
But it has since declined by 8 percent between January and April of 2009 compared to the same period in 2008. Destinations worldwide recorded a total of 247 million international tourist arrivals in those four months, down from 269 million in 2008 (UNWTO World Tourism Barometer).
This means competition is heating up for tourists. Well-travelled tourists are now looking for out-of-the-way places and places far off the beaten track. They want to be unique and have a tale to tell when they get home.
Tony Wheeler, author of the book Bad Lands: A Tourist on the Axis of Evil and co-founder of the Lonely Planet travel guides, said “Lots of tourists want to be the first through the door.”
During the Fitur Travel Fair in Madrid in January 2009, Myanmar (formerly Burma) appeared for the first time. Europe’s biggest travel fair also saw Zimbabwe, the Palestinian territories and Iran chasing travellers to come and see the sights.
Wheeler told Britain’s Daily Telegraph newspaper that, ironically, the more negative reports in the media a country gets, the more this new breed of tourist want to visit and find out the truth.
And his travel experiences have taught him, for example, the Burmese people do not believe in isolation and boycotts, as he wrote in the Guardian.
“Over the three decades since my first visit, tourism has grown from 20,000 tourists a year to more than 100,000.” “Cutting the country off from the rest of the world isn’t going to help. We recently received a letter from one of our Burma authors saying the psychological damage of being isolated can be as bad as the economic damage.”
North Korea – which was labelled part of the “axis of evil” by President George W. Bush – saw its foreign tourist numbers rise to 4,500 in 2008 from just 600 in 2001.
Ross Kennedy of Africa Albida Tourism, which operates safari lodges in Zimbabwe, said bad headlines hurt but presenting an alternative view can reverse apprehension and lure tourists to come.
The lodges saw a 4 percent rise in visitors in 2008 in spite of chaotic elections in Zimbabwe that drew negative press.
“You certainly can’t write off an entire destination because of the choices or behaviour of a few individuals,” Kennedy told the Telegraph.
Tourism is now generally recognized to be one of the largest industries in the world, if not the largest. It has grown rapidly and almost continuously over the past 20 years, and is now one of the world’s most significant sources of employment and of Gross Domestic Product (GDP). Tourism particularly benefits the economies of developing countries, where most of the sector’s new tourism jobs and businesses are being created.
Tourism, because it is a labor-intensive industry, is seen as a great way both to reduce poverty and to meet all the Millennium Development Goals. It favours small-scale businesses, it is decentralized and can diversify regional economies, it is relatively non-polluting and can contribute to the conservation and promotion of natural and cultural heritage, and most importantly it can act as a catalyst for kick-starting other sectors of the economy.
In Iran, the Laleh Kandovan International Rocky Hotel, located in the province of East Azerbaijan in the north-west of the country, has been luring in tourists with the villages’ cave homes. Located in the village of Kandovan, where residents speak a Turkish dialect, the homes look like craggy sandcastles with holes in them; around 700 people live in the hollowed out rocks.
Prior to the hotel opening, it was only possible to visit for a day and the locals, who make their money harvesting fruit and walnuts, were suspicious of outsiders.
Kandovan means “Land of the Unknown Carvers”. An added attraction to visiting Kandovan is the mystery surrounding the houses. No one knows how long people have been there or when the homes were carved out of the rock. Others claim it is the biblical land of Nod, where Cain was left to wander after murdering his brother Abel.
The hotel occupies a hillside of caves and has a large restaurant and rooms that blend traditional décor like Persian rugs with modernist touches like recessed lighting. The rooms offer under-floor heating and some even have whirlpool baths. The hotel currently has 10 rooms, but plans to expand to 30.
Published: July 2009
Resources
United Nations World Tourism Organization (UNWTO). Website: www.unwto.org
Magic Carpet Travel: It specializes in trips to Iran and bookings for the Laleh Kandovan International Rocky Hotel. Website: www.magic-carpet-travel.com
African Travel and Tourism Association: ATTA creates the platform for buyers across Europe to meet suppliers of African tourism products at networking events, trade shows and through its links with the media. Website: www.atta.co.uk
Planeta: One of the first ecotourism resources to go online (since 1994) and still offers plenty of information for those wanting to start a business. Website: www.planeta.com
Off The Beaten Track Travel Magazine: Off The Beaten Track is a site for the traveller who avoids the beaten path of mass tourism. Website: www.off-the-beaten-track.net
World Tourism Cities: Developing Tourism Off the Beaten Track, edited by Robert Maitland and Peter Newman, Publisher: Routledge. Website: www.amazon.com
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
Tourism is a great way to attract foreign currency to a country and build local economies, especially in remote or isolated places. But the catch is finding a way to get people to go the distance and come and visit and spend their money.
In a global South twist on the well-known Ice Hotel in Sweden(www.icehotel.com) – a hotel entirely built out of ice – enterprising Bolivians have built a hotel out of salt.
A Bolivian hotel in the middle of the world’s largest salt flats has found a clever way to attract tourists to this remote holiday destination: build the hotel entirely out of salt, right down to its furniture.
The South American nation is one of the poorest inLatin America, and its income distribution is among the region’s most unequal. Bringing in foreign currency and attracting more tourists can help to reduce this poverty. According to the World Travel and Tourism Council, travel and tourism will contribute 2 percent to the country’s gross domestic product (GDP) in 2011. Around 75,000 jobs are directly dependent on the tourism business in the country and this is projected to rise to 96,000 jobs by 2021.
And it is a good business to be involved in: “Travel and tourism is one of the world’s great industries, providing 9 percent of global GDP and 260 million jobs; it drives economic growth, business relationships and social mobility,” according to David Scowsill, President and CEO of the World Travel and Tourism Council.
The Hotel de Sal Cristal (http://www.hosteldesal.com/?L=2), near Colchani, hosts guests who come to visit the salt flats of Salar de Uyuni (http://en.wikipedia.org/wiki/Salar_de_Uyuni). They are believed to store 50 to 70 percent of the world’s lithium supplies and an economic boom has started in the area. The striking and blinding white salt flats were featured in the James Bond film “Quantum of Solace.”
The hotel’s unique construction from rock-hard salt hewn from the salt flats is working to encourage tourists to stay longer in the area during their holiday. Before, they would just take a quick excursion on to the salt flats before moving on to their next destination.
The Hotel de Sal Cristal is built using blocks of salt cut from the surrounding flats. The architectural design is inspired by the ancient Chinese balancing philosophy of Feng Shui (http://en.wikipedia.org/wiki/Feng_shui). Following the principles of the philosophy, it faces the sun and balances both masculine and feminine energies. Shaped like three coca leaves, the feminine side, this balances with the more masculine side reflected in the salt flats, the hotel’s website claims.
The hotel has 27 rooms with hot water and heating. – and beds made of salt. In the dining room, people can sit on chairs made of salt and eat at salt tables. The rooms are wall-to-wall salt, bright and white.
The hotel’s pool is surrounded by sand-like salt.
The hotel’s ‘Resto-Bar’ offers views of the salt flats and promises it will “allow the cosmic energy…” to flow freely.
The menu offers llama meat and risotto of quinoa (http://en.wikipedia.org/wiki/Quinoa) alongside traditional Bolivian dishes, salads and soups and Bolivian-themed treats.
The hotel has an ‘astronomic observatory’ for star gazing, making the most of the low level of light pollution on the flats.
One of the hotel’s tour guides, Pedro Pablo Michel Rocha from Hidalgo Tours (http://www.salardeuyuni.net/), told the Daily Mail newspaper: “I love it when visitors come to this place for the first time.
“They can’t get over the fact that everything is made out of salt and I’ve even seen a few people lick the furniture to make sure!
“It is a wonderful experience to come somewhere like this where they’ve used the natural materials available to create something like a hotel.”
The salt flats, formed from prehistoric lakes, have a salt crust hard-baked by the sun with a pool of salty water underneath which is rich in the rare element lithium. Lithium (http://en.wikipedia.org/wiki/Lithium) is sought-after for its use in things like re-chargeable batteries for mobile phones, computers and electric cars.
The area’s economy has boomed since 3.4 million tons of lithium – believed to be half the world’s supply – was discovered underneath the salt flats.
The power of tourism to alleviate poverty has been documented byCaroline Ashley, co-author of Tourism and Poverty Reduction: Pathways to Prosperity (http://www.earthscan.co.uk/?TabId=92842&v=497073), after extensive research on tourism’s impact on poverty in countries across Africa andAsia.
She argues that “tourism can fight poverty.”
“Note, we say ‘can’, not that it always does. The share of spending by tourists within a destination that reaches poor people can vary from less than 10 percent to a high of 30 percent,” Ashley told BusinessFightsPoverty (http://www.businessfightspoverty.org).
“When it works, international tourism is actually a very good way of channelling resources from rich to poor. In destinations as diverse as hiking on Mount Kilimanjaro in Tanzania, business tourism in Vietnam and cultural tourism in Ethiopia, between one quarter and one third of all in-country tourist spending accrues to poor households in and around the destination.”
Ashley said a successful tourism strategy needs to focus on “the 4Ps: pay, procurement, persuasion and partnership.”
“Pay a living wage to local employees; take a hard look at procurement and potential to source locally … persuade – or at least inform – your clients how to take up opportunities to spend in the local economy…”and build a partnership with government to integrate tourism into the local economy.
And it looks like the hotel can’t get more connected to the local economy than being made of the very salt that surrounds it.
Published: November 2011
Resources
1) The Global Summit: World Travel and Tourism Council: Taking place in Tokyo/Sendai from 16-19 April 2012. Website:http://www.wttc.org
3) The Intercontinental Hotels Group has an interactive website showing the many ways hotels can become sustainable. Website:http://innovation.ihgplc.com/
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
David South Consulting 
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