Fourth Issue of UNDP Magazine Southern Innovator Launches at Expo
United Nations, Nairobi, Kenya, 31 October 2013
Fourth issue of Southern Innovator launched at Global South-South Development Expo 2013 in Nairobi, Kenya
60-page color magazine gives snapshot of fast-changing world
The fourth issue of Southern Innovator magazine has launched at the Global South-South Development Expo 2013 in Nairobi, Kenya. Southern Innovator Issue 4 visits the new cities being built to tackle the challenges of a rapidly urbanizing 21st-century world. The magazine also highlights some of the solutions being devised to the challenges people face as the world becomes a majority urban place.
Some innovators are building new cities from scratch, applying the latest thinking and hard-wiring in cutting-edge information technologies and innovative environmental measures to create ‘smart’ cities and eco-cities. Architects are designing and refining homes that are beautiful and functional, easy to build, affordable and conserve energy. Social entrepreneurs are innovating ways to create liveable and socially inclusive urban areas, often in places where planning has been scant and where incomes are very low. All those featured in the magazine were chosen for their focus on improving human development and their ingenuity and fresh thinking.
Southern Innovator champions a 21st-century global innovator culture. The magazine profiles and celebrates the innovators across the global South finding new ways to tackle poverty, create wealth and improve human development and achieve the Millennium Development Goals (MDGs). In its first issue in September 2011, Southern Innovator featured the people who are re-shaping new information technologies – from mobile phone apps to Internet technologies. Many of the innovators profiled in that first issue came from Kenya.
SI (southerninnovator.org) is based on intensive research and produced by the United Nations Office for South-South Cooperation in UNDP (UNOSSC) (formerly the Special Unit for South-South Cooperation in UNDP). UNOSSC organizes an annual Global South-South Development Expo (southsouthexpo.org), a roaming celebration and gathering of Southern innovators previously held in New York, Washington, D.C., Geneva, Rome and Vienna. This year’s Expo is being held in Nairobi, Kenya (28 October to 1 November 2013) and is hosted by the UN Environment Programme (unep.org).
SI is being distributed through the United Nations’ network and partners and reaches some of the world’s poorest and remotest places, as well as the vibrant but stressed growing global megacities. It is hoped the magazine will inspire budding innovators with its mix of stories, essential information, facts and figures, images and graphics.
We hope you enjoy the magazine and find its content interesting and illuminating: a snapshot of a fast-changing world awash, as we found out, with innovators, creators and do-ers making their world a better place. It is possible to sponsor issues of the magazine, either through helping to fund its print run, or through sponsored inserts covering that issue’s theme with relevant content for our readers.
For more information on Southern Innovator, contact Cosmas Gitta at cosmas.gitta@undp.org.
United Nations General Assembly: Sixty-ninth session, Item 24 (b) of the provisional agenda, Operational activities for development: South-South cooperation for development, 17 July 2014.The research informing Southern Innovator Magazine played a part in the formulation of the UN’s post-2015 development agenda, including the Sustainable Development Goals (SDGs).
Global magazine Southern Innovator profiles innovation culture ending poverty
60-page color magazine gives snapshot of fast-changing world
Southern Innovator (SI) is a new magazine for a fast-changing world. It profiles and celebrates the innovators across the global South finding new ways to tackle poverty, create wealth and improve human development and achieve the millennium development goals (MDGs). In its first issue, Southern Innovator features the people who are re-shaping new technologies – from mobile phone ‘apps’ to Internet technologies – to overcome poverty and to improve the quality of life in some of the poorest places on earth.
SI is based on intensive research and is produced by UNDP’s Special Unit for South-South Cooperation (www.southerninnovator.org). The Unit is the leading organisation in the world tasked with the goal of sharing knowledge across the global South. It organises events including the yearly South-South Expo (www.southsouthexpo.org), a roaming celebration and gathering of Southern innovators previously held in New York and Geneva, Switzerland. This year’s Expo will be held in Rome, Italy (5 to 9 December 2011).
SI is being distributed around the world through the United Nations network and partners and reaches some of the poorest and remotest places as well as the vibrant but stressed growing global megacities. It is hoped the magazine will inspire budding innovators with its mix of stories, essential information, facts and figures, images and graphics. The magazine will evolve based on reader responses and this first issue is very much the beginning of a journey. As became clear while researching this first issue, many things can change in a short space of time. Few could have imagined the rapid take-up of mobile phones in Africa and how these phones have become integral to development goals across the continent.
SI magazine is a quarterly publication and the next issues will launch in September and December of this year.
A summary for publication is here:
“Southern Innovator (ISSN 2222-9280) is a quarterly magazine published by the United Nations Development Programme’s Special Unit for South-South Cooperation. Launched in May 2011, SI is a new magazine celebrating creativity and innovation emerging from the global South. It explores entrepreneurial solutions to development challenges and uncovers the trends and events shaping the rise of the South in order to spur action on ending extreme poverty and toward reaching the Millennium Development Goals (MDGs).”
We hope you enjoy the magazine and find its content interesting and illuminating: a snapshot of a fast-changing world awash, as we found out, with innovators, creators and do-ers making their world a better place.
For more information on Southern Innovator contact Cosmas Gitta at cosmas.gitta@undp.org or editor David South at southerninnovator@yahoo.co.uk.
United Nations General Assembly: Sixty-ninth session, Item 24 (b) of the provisional agenda, Operational activities for development: South-South cooperation for development, 17 July 2014. The research informing Southern Innovator Magazine played a part in the formulation of the UN’s post-2015 development agenda, including the Sustainable Development Goals (SDGs).
An African NGO believes the Internet is the single biggest key to rapid development in Africa – and it is working to connect youth, women and rural populations to the web, and in turn, switch them on to the vast resources stored across the world’s Internet sites.
After initial successes with a youth project and with farmers, Voices of Africa (VOA) (http://www.voicesofafrica.info) is now seeking to scale up its work to fan out across Africa – and take its services to the world’s largest refugee camp, the Dadaab Refugee Camp in Kenya.
The youth and technology empowerment NGO has developed a business model to deliver low-cost Internet access and e-resources to Africa’s slums and rural farmers.
VOA argues that “the digital divide, defined by a lack of access to information for a specific population, symbolizes the largest difference between developed and developing countries: the opportunity to obtain and utilize information.”
“The digital divide runs much deeper than hardware and software,” it says. “While equipment is necessary it is not sufficient. The real heart of the digital divide is that those without access to information resources often suffer needlessly while the solutions to their problems are floating in the air.”
But why is the Internet so important?
“The internet puts the choice of content at the fingertips of the user,” explains executive director Crystal Kigoni. “Traditional media is one way communications. Internet is bi-directional.
“Our NGO is completely grassroots. We train the people who train the people. It is an each one, teach one philosophy and is highly effective. We also design our projects to be self-sustainable after one year of successful implementation.”
The philosophy behind Voices of Africa – “Sustainable Development through Information Empowerment” – is to give people the information and resources to take better control of their lives.
Access to the Internet in Africa is patchy and, for the poor, an expensive resource. The penetration of mobile phones in Africa has been spectacular in the past five years. But there are limits to the resources people can afford to access with their phones. Issues abound about data costs, mobile phone networks, and mobile phone capability.
VOA targets youth and women in sub-Saharan Africa through online educational resources offered on their e-learning website (http://elearning.voicesofafrica.info/). The resources have been certified by Nazarene University (http://www.anu.ac.ke), a private university in Nairobi, Kenya.
The e-learning resources include high quality training videos, presentations and screencasts (http://en.wikipedia.org/wiki/Screencast) – like a movie, it is a digital recording of changes on a computer screen and is used to teach software – to share on the web. The resources are also shared through compact discs (CDs) and iPods (http://en.wikipedia.org/wiki/IPod).
Project coordinator Nick Kungu coordinates the staff working on the pilot Kenyan projects: a Rural Internet Kiosk; a Youth Empowerment Center; and KiberaNet, which launched in August 2011. VOA uses a part-time and volunteer staff of more than 20 Kenyans and four international ‘virtual’ volunteers.
The group is also working with farmers in Kutus, central Kenya, to help them get a better price for their products and introduce sustainable agriculture practices. This is done through online courses so the farmers do not need to travel. It is hoped by doing this they can improve the supply of food for the country.
The Youth Empowerment Center in Webuye constituency of the Western province of Kenya involves a partnership with the government of Kenya to teach computer basics, research and data collection, social media, ICT (information communication technology) for development, social business and community health.
In rural areas, the need for information cannot be overestimated. In the remote countryside, there are few schools with adequate resources and almost no community libraries. The lifesaving knowledge the people require has to date been completely beyond their grasp. As one rural woman in the Western province of Kenya exclaimed to VOA after encountering the resources on the Internet, “It is like being brought from the darkness into the light.”
Another project in development is SlumNet, which seeks to combine the Internet with low-cost devices like tablet computers and netbooks. Its pilot scheme, KiberaNet, launched this month in the Kibera slum of Nairobi, Kenya to test the business model. VOA hopes to then expand it to Uganda, Tanzania, Ghana, Nigeria and Sierra Leone. It is using a business model to bring low-cost Internet access to Africa’s slums that is fully funded by the local communities and the users.
It has identified the key needs of youth in slums that need to be met: a way to access the vast resources available on the Internet; a way to generate income, undertake low-cost learning, and organise for social justice; ways to overcome social, economic and political isolation; a way to access affordable equipment and resources to improve their quality of life in the short-term.
To make it a sustainable business model, the community takes a 60 percent stake in the incorporated entity. Voices of Africa will select six local civil society organisations to take another 10 percent stake in the business. VOA takes 10 percent and the remaining 30 percent will be open to outside investors.
It involves setting up a closed intranet system and Internet access covering the entire Kibera slum, which has an estimated population of 2 million, a majority under the age of 30.
KiberaNet hopes to act as a community hub for socialising, education and generating content. A key part is creating an atmosphere that is welcoming to novices. The business model is about delivering the bandwidth of Internet access and simultaneously generating a sustainable source of income to keep it going. Partners in the business include Promote Africa, Plexus Group and Future Optics Networks.
VOA also has been blogging about its time in Kenya’s Dadaab Refugee Camp (http://www.unhcr.org/cgi-bin/texis/vtx/page?page=49e483a16) at their website, www.voicesofafrica.info, and has been developing plans to expand services to the camp, home to over 400,000 refugees from drought and famine in Somalia. The camp was only designed to hold 90,000 people. The chronic food insecurity has caused a massive humanitarian crisis in the Horn of Africa, leaving over 10 million people in need of help.
“There are plenty of resources going in but it is aid business as usual,” claims Kigoni. “You see lots of waste in many areas, and a lack in others that would be extremely beneficial. Hence, why Voices of Africa has come up with the youth technology and empowerment plan that accompanies a general information and communications system, DadaabNet.”
DadaabNet will be a youth-run community Internet service and education service. VOA plans to use a wireless intranet, internal communications systems and low-cost internet access in the refugee camp.
The project is the first of its kind in Dadaab and a first in Kenya, claims VOA, allowing free educational content without needing to access the Internet.
The intranet will host free educational videos that can be accessed by mobile phones and computers. The topics covered in the videos include health, nutrition, sanitation and computer training and how to use technology for sustainable development.
The curriculum is also approved by Nazerene University to certificate level.
The system is supervised and would be able to offer resources to other NGOs seeking to provide services to the camp’s residents. The intention is to open up opportunities for education and employment youth who are currently unemployed.
At present the youth in the camp, many of whom have not completed secondary school, get by ‘hustling’ for work, according to VOA. By being left to their own devices, there is a risk they will fall into negative behaviour like crime and drug use or be preyed upon by terrorist organisations operating in the area like al Shabaab, they maintain.
“In our dreams, everyone everywhere in the world can have the opportunity to develop their minds. It is through this creativity that Africa will rise,” concludes Kigoni.
Southern Innovator issues 1 and 5 at the Bangladesh workshop on public service innovation, 9-11 December 2017, and the launch of the South-South Network.
The following blog report does not reflect the views of the UNOSSC or UNDP.
Dateline: Dhaka, Bangladesh (9-11 December 2017) – From 9-11 December 2017, I participated in the Workshop on Innovations in Service Delivery: The Scope for South-South and Triangular Cooperation held in Dhaka, Bangladesh. Hosted by the a2i (access to information) division of the Bangladesh Prime Minister’s Office, the implementing unit for Digital Bangladesh, it was convened by the Government of Bangladesh and the United Nations Office for South-South Cooperation (UNOSSC).
I was asked to do a presentation for the health component of the Workshop on my past experience in public sector digital innovation. This work stretches back to the beginning of the roll out of the Internet in the late 1990s. I chose three projects I have led that had a large and significant impact in the digital public space: the UN Mongolia development web portal I launched and ran for two years (1997-1999), the GOSH Child Health Web Portal I launched and ran for two years (2001-2003) and the Southern Innovator brand I launched for the UNOSSC (2010-2015).
I also joined a panel discussion as Senior Partner representing the David South Consulting/David South International consultancy at the end of the last day (we have worked with the UNOSSC since 2007 and with UNDP since 1997 – a timeframe which saw the rise of the Internet and the mobile and information technology revolution take the global South by storm).
As the Workshop invitation letter says, “The digitization of service delivery, user-centric methodologies, and experimentation geared towards improvement in service delivery, and the data revolution may have originated in developed countries but is now of increasing relevance for the developing world. To respond to rapidly rising expectations of the citizens, governments in both developing and developed countries are embracing approaches and tools to adopt more citizen-centric approaches in their service delivery. These practices are establishing a culture of citizen-centric innovation within governments, breaking silos of operations and helping move towards a whole-of-government planning and execution.”
According to the a2i, Bangladesh has the “world’s largest government web portal” comprising over 25,000 government websites for 43,000 government offices (Bangladesh’s population was over 162 million as of 2016 – World Bank). Bangladesh has one of the highest population densities in the world and is considered the 8th most populace country in the world (Wikipedia). In total, these government websites receive 60 million plus hits a month, according to the a2i, from an online population of 79.7 million people, nearly half the population.
A lot is at stake: According to the World Bank (which has been supporting the country since 1972), “Bangladesh has made substantial progress in reducing poverty, supported by sustained economic growth. Based on the international poverty line of $1.90 per person per day, Bangladesh reduced poverty from 44.2 percent in 1991 to 18.5 percent in 2010, and is projected to decrease to 12.9 percent in 2016.
“The country achieved the MDG 1 on halving poverty five years ahead of time, with 20.5 million people rising out of poverty during the 1991-2010 period. In parallel, life expectancy, literacy rates and per capita food production have increased significantly. Progress was underpinned by strong economic growth, with 6 percent plus growth over the decade and reaching to 7.1 percent growth in 2015/2016. Rapid growth enabled Bangladesh to reach the lower middle-income country status in 2014.
“However, sustained growth has rapidly increased the demand for energy, transport and urbanization. Insufficient planning and investment have resulted in increasingly severe infrastructure bottlenecks.”
Arriving in the capital, Dhaka, on the 9th of December, it was clear to see what the World Bank is highlighting: the “severe infrastructure bottlenecks”. Just like other megacities, Dhaka is clogged with traffic and suffers from the air pollution this causes (one of the worst cities for this in Asia). But these are just the visible signs of success if you think about it (as frustrating as that might be), as booming economies combined with rapid urbanisation, if not planned well, tend to lead to traffic congestion and high levels of air pollution.
The country’s rising living standards since 2000 and impressive gains in the provision of information and mobile technology services and connectivity, reveal a country brimming with potential and capable of getting a handle on its many development challenges. The streets are visibly lined with small and medium enterprises and there are construction projects in various states of completion all around Dhaka. At the airport, glossy posters advertise many real estate developer’s dreams and show-off the heavy construction equipment for sale or lease from China and Russia.
The population no longer suffers from food crises such as the 1974 famine, which killed 1.5 million people (Christian Science Monitor). According to the UN, Bangladesh cut chronic hunger by half since 2000 and is considered one of the success stories from the past 10 years that the rest of the developing world can look to as they push to eliminate hunger by 2030 as part of the SDGs (Sustainable Development Goals) (https://www.csmonitor.com/USA/Foreign-Policy/2015/0617/From-famine-to-food-basket-how-Bangladesh-became-a-model-for-reducing-hunger). Clearly, Bangladesh is a country that can get things done when it draws on the power of its population.
According to Digital Bangladesh, with a deadline of 2021, it has achieved half its goals to get the population online and its economy and government services online. In 2017, the country made US $800 million from exporting ICT (information and communication technologies) products and services. It is currently building 12 hi-tech parks with the ambitious goal to export US $10 billion in ICT services from them by 2030 and make US $5 billion by 2021.
The streets of Dhaka.
Workshop
Sharing ideas at the Workshop.
Speaking at the Workshop, Anir Chowdhury, Policy Advisor to the Access to Information (a2i) Programme of the Prime Minister’s Office, believes the concept of South-South Cooperation (SSC) is about enlightened self-interest but at present there is no framework for SSC in Bangladesh and most cooperation is ad hoc. If global South countries are not cooperating, then they are just re-inventing the wheel, he added. SSC is about avoiding feeling each country has to make it own their own: SSC can facilitate development leapfrogging and prevent leaving country success to chance. However, there needs to be better ways to communicate Southern solutions.
And Bangladesh has a good story to tell to the global South: To date, Bangladesh’s digital public service delivery has saved the country US $2 billion in cost for government services plus 1 billion man days in time spent trying to carry out tasks using government services, according to the a2i. With this success under their belts, the hope is to market Bangladesh as a world leader in innovation. To go from MDGs poster child to leader of the global South.
UNOSSC Director and Envoy of the UN Secretary-General on SSC, Jorge Chediek (https://www.unsouthsouth.org/about/unossc-director/), emphasised the need to tell stories of how South-South is changing the world; the pressing need to change the narrative around the global South in order to be able to achieve the 2030 agenda.
It was an honour to be invited to present my three case studies on public sector digital innovation (GOSH Child Health Portal, Southern Innovator Magazine and the UN/UNDP Mongolia Development Portal). All three share the same characteristics: a public demand for digital resources and a need to create high-quality content on limited budgets and to build public confidence in those resources. These projects were also engaging with enormous complexity and needed to find a way to simplify this for online readers.
I was impressed by the level of debate at the Workshop, and how Bangladesh’s digital initiatives are communicated (the excellent use of infographics and simple step-by-step explanations), and the overall excitement and energy around digital and the digital economy in Bangladesh. But, importantly, the foresight to give attention to the coming wave of automation and robotics (the so-called fourth industrial revolution) and how this will affect Bangladesh.
In the health workshop, we shared two projects for the reverse engineering component: the GOSH Child Health Portal and the magazine Southern Innovator (link to PowerPoint). Using the Reverse Engineering tool (see images below), each project was broken down as to how it worked and also what was its contribution to South-South Cooperation.
I shared experience from the early days of digital public innovation in the late 1990s. This has included applying digital to crisis recovery, healthcare modernisation in the early 2000s, and the campaign to achieve the MDGs (Millennium Development Goals), as well as during the mobile/information technology and social media revolution in the global South, which took off after 2007.
Issues discussed here included the recent online fake news scandals and how important it is for the public sector to offer the antidote to this with quality, factual digital information and resources. The GOSH Child Health Portal was one good example, where it entered the crowded online medical and health information marketplace and succeeded in drawing a large online audience by offering high-quality, peer-reviewed resources, thoroughly fact-checked and proofread and presented using high-quality online design. By the end of the project’s two-year timeframe, it was receiving over 7 million hits a month and was acknowledged as a trusted global source in child health. The content is cited in many books and papers, as well.
Reverse engineering GOSH Child Health Web Portal, 2001-2003.
Throughout the Workshop, I heard over and over again about the urgent need for a more cohesive platform for sharing Southern innovations and initiatives. Many complained this was currently very fragmented. While there are many media and development organisations documenting innovations and stories, there is no one-stop shop for countries to go to.
The Southern Innovator brand (incubated and developed by the UNOSSC) is a good example of what can be achieved with a more cohesive and strategic approach. Southern Innovator, first launched in 2011 by the UNOSSC, was able to leverage its limited resources to reach a large global audience via the web and social media. The brand became established with innovators and five issues were published (from 2011 to 2015). An Action Plan for scaling-up the Southern Innovator brand was also developed with the UNOSSC in 2015 (but awaits funding).
The original Southern Innovator website (southerninnovator.org, now southerninnovator.com) did fulfil the role of offering a one-stop shop for stories on global South innovation and these stories were widely cited in websites, papers and books on the global South. But the terrain has shifted radically in the global South – and at the UN – since Southern Innovator’s launch in 2011. With the widespread adoption of mobile and digital technologies, the opportunities to communicate innovator solutions have never been better but require a more sophisticated approach to be effective. In fact, we now exist in a world where the solutions already exist to the major problems affecting the global South (and even the funding is available through many sources). The problem is not the lack of solutions, innovators or technologies and business models to resolve problems (both e-newsletter Development Challenges, South-South Solutions and Southern Innovator proved this) but how people can access these resources and in a format that makes sense to them and is available when they are searching for a solution. With modern computing technologies, this is no longer an unsolvable problem. And the people to connect with to do this also already exist in the global South. What is missing is a coherent and cohesive approach. The multiplicity of development actors in this case are hampering effective action by dissecting and scattering resources, leaving end-users confused and poorly communicated with in many cases. As an example, there was a definite need to assist people in understanding how the 17 SDGs can fit into practical actions and a definite psychological need for simplicity: a problem highlighted by former UNDP head Helen Clark back in 2015 (https://www.theguardian.com/global-development/2015/jul/07/sustainable-development-goals-will-be-hard-sell-for-united-nations).
For UNDP, with its human development approach and presence in most countries, an opportunity exists to rapidly accelerate development gains and shorten the time it takes to recover when disaster or conflict strikes. Something that came out of the Workshop is the presence of excellent examples of global knowledge sharing already underway for decades around the world. Think of the scientific community in general (working on vast projects such as the CERN facility in Switzerland), or aerospace industries, or the global adoption of the principles of air safety managed by IATA in Montreal, Canada, or sport – all proof countries do successfully share knowledge and adopt common, high standards when they feel it is a priority and necessity. No country wants to be frozen out of flight routes, for example.
Reverse engineering the Southern Innovator magazine brand, 2010-2015.
Panel Discussion
At the closing panel discussion, I was asked how to engage more donors to be part of the South-South Network. I said there is a need to get people excited and show why the South-South Network is different; how it is related to the Sustainable Development Goals (SDGs). There needs to be a communications strategy and to establish some ambitious first goals that are original: to show that this is part of a clear trend. International aid and development is a crowded space so there is a need to show how the Network would tackle the challenges of the global South in the 21st century head-on, with a more effective solution. And of course, I championed the existing and successful Southern Innovator brand developed by the UNOSSC since 2010 as, potentially, part of this communications strategy.
Senior Partner David South is third from the left on the panel. Photo: Yoko Shimura.Senior Partner David South is centre at back with the South-South Network for Public Service Innovation, Dhaka, Bangladesh, 2017.
Finally
This impressive embracing of e-initiatives and all things digital was visibly missing at the airport. On the way in, long lines and then a confusing scramble to buy a visa created confusion for visitors. As the first impression for visitors, this could be a great place to show-off Bangladesh’s digital capabilities.
And finally, as the World Bank says, this all about job creation and increased living standards: “The World Bank has identified job creation as the country’s top development priority. Bangladesh needs to create more and better jobs for the 2.1 million youths entering the job market every year. But to do so, Bangladesh will need to remove the barriers to higher growth posed by low access to reliable and affordable power, poor transportation infrastructure, limited availability of serviced land, rapid urbanization and vulnerability to climate change and natural disasters, among others.”
Bangabandhu International Conference Center hosting Digital World 2017 and Dhaka’s Shahjalal International Airport.
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