David South Consulting

Tag: ORCID iD: https://orcid.org/0000-0001-5311-1052

  • Awards 1998-2003 | February 2020

    Awards 1998-2003 | February 2020

    UN/UNDP Mongolia Development Portal (www.un-mongolia.mn) 

    I launched this portal in 1997, in the middle of a major economic crisis in Mongolia. This award-winning (winner in 1998 of the People’s Choice WebSite 500 award and the CyberTeddy Top 500 Website award) and pioneering United Nations Mongolia development web portal was singled out by UN headquarters as an example of what a country office website should be like.

    At this time, Mongolia was still recovering from the chaotic and turbulent transition from Communism to free markets and democracy begun at the start of the 1990s, called by some “one of the biggest peacetime economic collapses ever” (Mongolia’s Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994). There was a thirst for information: access to the Internet was still limited and access to mobile phones was just the preserve of the rich. As a legacy of the past, information, especially that about the outside world and the country’s true economic and social conditions, was restricted. During the years of Communism, even simple travel from one place to the next was strictly regulated.

    While today we can take it for granted that the Internet, and mobile and smart phones, deliver the world’s information in seconds, this just was not the case in the late 1990s in Mongolia.

    “Cyber-Teddy’s Top 500 Web Site” was an online award from the late 1990s.
    The UN/UNDP Mongolia development web portal addressed the urgent need to communicate what was happening in the country during a major crisis, and to transparently show what the UN was doing to address the crisis. It made critical data on the country’s development easy to find, and informed the wider world about the country and its people and culture. While the Internet had only just arrived in Mongolia, from the start the UNDP Mongolia Communications Office was experimenting with this powerful new technology to reach a global audience. This included Mongolia’s first web magazine, Ger (launched in 1998). After the http://www.un-mongolia.mn website launched in 1997, a media campaign began to inform readers of its presence. This ad appeared regularly in magazines, newsletters and newspapers.
    “A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be.”

    I was head of communications for the United Nations mission in Mongolia from 1997 to 1999. The mission had to primarily tackle three major crises: the country’s turbulent transition from Communism to free markets and democracy, the social and economic crash this caused, and the Asian Financial Crisis (Pomfret 2000) (Quah 2003)*.

    UNDP Mongolia staff photo 1997. I served for two years as the UNDP Mongolia head of communications (1997-1999). I am sitting front row centre left of the UN Resident Coordinator Douglas Gardner.

    Richard Pomfret said in 1994 “In 1991 Mongolia suffered one of the biggest peacetime economic collapses ever (Mongolia’s Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994).”

    From Curbing Corruption in Asia: A Comparative Study of Six Countries by Jon S. T. Quah: “The combined effect of these three shocks was devastating as ‘Mongolia suffered the most serious peacetime economic collapse any nation has faced during this century’. Indeed, Mongolia’s economic collapse ‘was possibly the greatest of all the (peaceful) formerly’” Communist countries. 

    “The years 1998 and 1999 have been volatile ones for Mongolia, with revolving door governments, the assassination of a minister, emerging corruption, a banking scandal, in-fighting within the ruling Democratic Coalition, frequent paralysis within the Parliament, and disputes over the Constitution. Economically, the period was unstable and rife with controversies.” Mongolia in 1998 and 1999: Past, Present, and Future at the New Millennium by Sheldon R. Severinghaus, Asian Survey, Vol. 40, No. 1, A Survey of Asia in 1999 (Jan. – Feb., 2000), pp. 130-139 (Publisher: University of California)

    Writing in 2018, author John West  found, in a chapter titled Mongolia’s Corruption Curse (Transparency International and the World Bank had found corruption worsened in Mongolia after 2001), “In many ways, Mongolia has everything going for it. After being a satellite state of the former Soviet Union for much of the twentieth century, Mongolia regained its independence with the end of the Cold War. A relatively peaceful political revolution in the early 1990s ushered in a multi-party democracy and open society which have remained in place. … And it is blessed with vast reserves of copper, gold, coal, molybdenum, fluorspar, uranium, tin and tungsten deposits. True, Mongolia experienced great upheavals as the breakup of the Soviet Union saw its trade decline by 80%. But Mongolia was also perfectly placed to benefit from the commodity super cycle driven by China, which is now the destination for the vast majority of its exports.

    “However, despite much hype about the Mongolian “wolf economy”, this country of so much promise is being dragged down by massive corruption. …

    “Mongolia’s corruption is greatly weakening its attractiveness as an investment destination, is fracturing society and weakening its fragile political institutions. Its culture of corruption has also fed its love-hate relationship with foreign investors, which has destabilized the economy.” Asian Century … on a Knife-edge: A 360 Degree Analysis of Asia’s Recent Economic Development by John West, Springer, 24 January 2018.  

    In this role, I pioneered innovative use of the Internet and digital resources to communicate the UN’s work and Mongolia’s unfolding crises. The UN called this work a “role model” for the wider UN and country offices. A survey of United Nations country office websites in 2000 ranked the UN Mongolia website I launched in 1997 and oversaw for two years (1997-1999), third best in the world, saying: “A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be.” (http://www.scribd.com/doc/274319690/UNDP-Mongolia-United-Nations-2000-Survey-of-Country-Office-Websites)

    As part of a strategic plan to raise awareness of Mongolia’s development challenges and to spur action on meeting them, a Communications Office was established for the UN mission in 1997. Acting as a strategic hub, the Communications Office and its dynamic and talented team, were able to leverage the existing budget to spur action on many fronts.

    In 2001, the UN won the Nobel Peace Prize for “their work for a better organized and more peaceful world” and its communications innovations, with work such as that in Mongolia being cited as a contributing factor to the awarding of the Prize. 

    The Nobel Peace Prize 2001 joint winners.

    GOSH Child Health Portal (www.gosh.nhs.uk)

    In 2001 I undertook a two-year contract to modernise the online resources for the Great Ormond Street Hospital for Children NHS Trust (GOSH)/Institute of Child Health (ICH). My strategy was inspired and informed by initiatives encountered while working as a health and medical journalist in 1990s Canada – a time where government austerity spurred a need to experiment and try new ways of doing things.

    Having seen the impact first-hand of pilot experiments in Toronto aimed at widening access to information and resources for patients and their families, I applied this knowledge to the GOSH Child Health Portal Project (2001 to 2003). Drawing on the wider NHS Modernisation Plan, and a multi-year consultation process undertaken by the hospital, the Project was launched in three phases. 

    How far the UK had fallen out of step with global developments with the Internet became clear from the start. The distance that had to be traveled in the span of two years was vast. Essentially, to go from being a web laggard to a web leader. 

    Award-winning (http://www.scribd.com/doc/35249271/Childnet-Awards-2003-Brochure), the GOSH Child Health Portal was called by The Guardian newspaper one of the “three most admired websites in the UK public and voluntary sectors,” and a UK government assessment called the overall GOSH child health web portal a role model for the NHS. At the time, Prime Minister Tony Blair (whose wife, Cherie Blair, was an early supporter and champion of the project) had this to say: “Making sure that your child has helpful, easy-to-read information will make a significant difference to their time in hospital. I am sure that this website will prove very useful for children and their families.”

    The project was delivered in three phases. At every stage, progress was communicated to the wider public and colleagues in various ways, via in-house media and through constant engagement with British news outlets. Screen grabs and other resources from the project can be found online here: 

    Phase 1: https://books.google.co.uk/books?id=g826gFjEXWsC&printsec=frontcover&dq=gosh+health+phase+1a&hl=en&sa=X&ved=0ahUKEwj5u__dqIHLAhVJOxoKHZ3IDZcQ6AEIJTAA#v=onepage&q=gosh%20health%20phase%201a&f=false 

    Phase 2: https://books.google.co.uk/books?id=E2ZVlFbrCzsC&printsec=frontcover&dq=gosh+health+phase+2a&hl=en&sa=X&ved=0ahUKEwjEodr0qIHLAhWK2BoKHStJB7QQ6AEIJjAA#v=onepage&q=gosh%20health%20phase%202a&f=false

    Phase 3: https://books.google.co.uk/books?id=KVE6QqDp1HsC&printsec=frontcover&dq=gosh+health+phase+3&hl=en&sa=X&ved=0ahUKEwiXwe-FqYHLAhVBvxoKHXhOCooQ6AEIJjAA#v=onepage&q=gosh%20health%20phase%203&f=false

    Project documents: https://books.google.ca/books?id=4aeDBgAAQBAJ&dq=gosh+child+health+portal+key+documents&source=gbs_navlinks_s

    The Cable and Wireless Childnet Award called Children First “an outstanding example of how a hospital can create quality, authoritative information on issues relating to health in a fun, child-centered and accessible way.”

    More here from The Guardian and CBS: Hospital unveils international website for children and Web Projects For Kids Get Their Due 

    The Childnet Awards in 2003 were awarded by Trond Waage, the Norwegian Ombudsman for Children, at the Science Museum in London.
    The GOSH Child Health Portal team receive the Childnet Award in 2003 at London’s Science Museum (Photo: CBBC Newsround).
    “Web Projects For Kids Get Their Due.”
    “Hospital unveils international website for children.”
    “… Great Ormond Street Hospital’s Kids & Teens por su «originalidad, creatividad y su acercamiento a la gente joven de todo el mundo». La web de Great Ormond Street Kids & Teens, ha sido desarrollada en su totalidad por los niños del hospital de mayor tamaño de Gran Bretaña.”

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2024

  • Research Reviews | 2001 – 2002

    Research Reviews | 2001 – 2002

    2001

    Research Review 2001: A Year of Excellence and Innovation 

    Britain’s best-loved children’s hospital and charity, Great Ormond Street Hospital for Children NHS Trust (GOSH), contracted me to lead a two-year project to modernise the hospital’s web presence and take its brand into the 21st century.

    2002

    Research Review 2002: Building on Success 

    In 2003, the UK’s Guardian newspaper called the Children First website one of the “three most admired websites in the UK public and voluntary sectors,” and a UK government assessment called the overall GOSH child health web portal a role model for the NHS.
    Content produced for the GOSH Child Health Portal (now MyGOSH) in 2003 on the ketogenic diet and how it can help with the treatment of epilepsy.
    “A highly attractive website written by and with children at Britain’s biggest specialist hospital for children. The site is carefully segmented for different age groups and provides a powerful platform on which children can reach out from the confines of their hospital wards, share their experiences and learn about a range of medical issues as well as have access to fun interactive resources.”

    This work is licensed under a Creative Commons Attribution 4.0 International License.

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2024

  • CASE STUDY 2: Watch Magazine | 1994 And 1996

    CASE STUDY 2: Watch Magazine | 1994 And 1996

    Expertise: Editing, start-ups, youth media, content development, art direction, design and layout, investigative journalism.

    Location: Toronto, Ontario, Canada 1994 and 1996

    Editor-in-Chief: David South

    Abstract

    In 1994 I was hired by start-up Youth Culture to be Editor-in-Chief of Toronto’s Watch Magazine, a bi-weekly distributed to the city’s high schools and to all youth hang-outs. In 1996 I was hired again to help with preparing the magazine for its national launch. 

    About

    In 1994, the Internet had not arrived in any great form (though Watch Magazine was on top of its emergence as Internet cafes popped up in the city) and the digital economy was still minimal. There was no such thing as ‘start-up culture’ for youth. There was an urgent need to create opportunity for youth, to create new markets, and to change the business culture of the city of Toronto, which had been hit hard by an economic crash and austerity. 

    Watch Magazine had had a brief false start prior to my arrival in 1994. The previous format had not worked and the magazine needed a vision and somebody with the experience and dedication to see it through. It was also entering a competitive marketplace for readers, with already existing free magazines capturing most of the advertising spend for youth-oriented marketing in Toronto (though failing to offer a genuine youth content experience as could be found in Europe – the UK especially – at that time). As an example, Toronto lacked sharp and credible coverage of youth popular culture in the early 1990s. Drawing on my extensive experience as a journalist (including at Toronto’s established alternative weekly, Now Magazine) and editor, I assembled a team of youth editors and writers to work on making the content and magazine’s design appealing to the youth demographic in Toronto. The magazine needed to turn a profit in short order and become credible to advertisers, its main source of income (in Canada, 64 per cent of magazine revenues come from advertisers)*. The design and content needed to appeal to a youth audience but work with a tight (but increasing) budget. It was doing this in a tough economy with high unemployment, austerity, business failures, and a generally negative business environment.

    By having an actual youth editorial team, Watch Magazine quickly developed an authentically young 1990s voice. The magazine also benefited from its youth team’s ability to spot trends bubbling under the surface ready to explode into mainstream society. As an example, they had this to say on the Internet in a piece on Toronto’s coffee shops, “Some mean places for bean”: “The powers-that-be think we should cocoon in our houses and rent videos, play with the Internet and order in food …” 

    Youth unemployment was high in the early to mid 1990s in Canada. It reached 19.3 per cent for those 15 to 19 years old in 1993. “It should be noted, however, that youth unemployment relative to that of adults has worsened since the 1990-91 recession (Youth Unemployment in Canada by Kevin B. Kerr, 2000).”

    The Canadian economy overall severely contracted and unemployment was at 11.4 per cent by 1993 (Statistics Canada), and as Statistics Canada said, “Because employment recovered at a snail’s pace after the recession of the early 1990s, the decline in the unemployment rate was delayed until 1994”.

    As the Bank of Canada also said: “In early 1994, Canada’s economic situation was not that favourable—our economy was facing some rather serious problems. … the recession here was more severe than in the United States.

    “Working their way out of these difficulties was disruptive and painful for Canadian businesses. Defaults, restructurings, and downsizings became the order of the day. With all this, unemployment took a long time to recover from the 1990–91 recession …” *

    And the media in general could not avoid the crisis. According to the book The Missing News: Filters and Blind Spots in Canada’s Press (Robert A. Hackett and Richard S. Garneau, Canadian Centre for Policy Alternatives, University of Toronto Press 2000), Canada’s media was also in a crisis throughout the 1990s, as declining resources, staff layoffs and media closures reduced the breadth and depth of news coverage.

    In less than a year, Watch Magazine had gone from being an unknown quantity, to being a fast-growing and profitable youth publication, significantly increasing its advertising revenue: a key metric for a magazine reliant on this as its main source of income. It had expanded in size and audited distribution and was able to make a move to new digs (the Watch Magazine “crib” – a studio and work space) at innovative “arts-and-culture hub” start-up space 401 Richmond Street in Toronto – at the centre of Toronto’s emerging media and design neighborhood in its former fashion district.  All the contributors were high-school-age youth drawn from talent across the city; many had already shown their ability by starting their own publications and media. They gained first-hand experience in investigative journalism skills, business skills in a start-up, and magazine and media production skills. 

    “… thanks to David [South] for all his hard work on Watch magazine! I learned a lot from him and it was a great experience.” William White

    In 1996, I was hired again to help with preparing the content format for Watch’s expansion to a national magazine – further proof of its success as a publication and a business. 

    * (Bank of Canada: Canada’s Economic Future: What Have We Learned from the 1990s?)

    * The Missing News: Filters and Blind Spots in Canada’s Press (Robert A. Hackett and Richard S. Garneau, Canadian Centre for Policy Alternatives, University of Toronto Press 2000)

    Brief descriptions of sample issues are below: 

    Youth Gangs Cover

    In 1994, with Canada’s economy still in the doldrums, Watch Magazine exploded into Toronto’s high schools. Staffed by talented youth, it shook up the staid publishing scene and proved young people did have something to say. This first issue still remains relevant, with its exploration of youth gangs and violence in the school system.  

    Therapy Cover

    After its successful launch, Watch Magazine was grabbing readers and getting the attention of advertisers and television. It was time to improve the design and introduce the latest in graphic design software. The results paid off: the magazine looked sharper and quickly ran from its cheeky launch, when we had basically avoided all traditional approaches to a launch (like actually having a designer).

    For anoraks out there, this photo shoot with Irish band Therapy took place outside the former Wellesley Hospital emergency department in Toronto. And, yes, that is a genuine restraining ‘straitjacket’ used by psychiatric hospitals to restrain mental health patients. 

    Digable Planets Cover

    By this issue, Watch had hit its stride: we were the first to seriously review the ballooning zine culture, get immersed in the rave and late-night party scene, and dig deep into “chopsocky world”: Hong Kong and Asian film fans. But “Hip-Hop Comb-munism”? What were we thinking?

    It was also the biggest issue to date. 

    Beck Cover

    Highly talented Beck gave Watch his eloquent thoughts on the media’s infatuation with Generation X and how it always desperately needs to sell young people more stuff. Watch took on Ontario’s film censors over the GG Allin documentary, Hated: GG Allin and the Murder Junkies, and let students across the city blow off steam on life in the 1990s. 

    Bass is Base Cover

    By October 1994 the magazine’s investigative powers were in full flow. Two investigations – a sex scandal at an alternative school, and whether the Battle of the Bands contests, a fixture at most high schools, are really worth it – joined a profile of the band Bass is Base and more coverage on the growing rave scene in Toronto. 

    Oasis Cover

    In 1994, Oasis were still an indie band with a lot of bottle and big mouths. Riding a tsunami of hype from the UK, they washed up in North America to face their biggest challenge: could they become as big as The Beatles or The Rolling Stones? Lead singer Liam Gallagher does not disappoint, as he gives me an expletive-laden exposition on everything under the sun.

    This was the first published print interview with the band in Canada.

    Sloan Cover

    Canada’s answer to the ‘Madchester’ scene of the early 1990s, Sloan, played the pop game with gusto. In the photo shoot for the feature, it was pants down and prayer hands to an unseen religious icon.

    Timeline 

    1994: Hired to re-launch and expand Watch Magazine in Toronto.

    1996: Hired to re-develop editorial content for Watch Magazine’s national launch.  

    Testimonials 

    “As one of those high school kids and the guy who wrote (most of) this article, I’d like to say thanks to David [South] for all his hard work on Watch magazine! I learned a lot from him and it was a great experience.” William White

    Impact

    Micro 

    •  Toronto’s first youth culture media start-up. Introduced ‘youth culture’ concept to Canada
    •  oversaw two format re-launches of the magazine as it expanded and grew
    •  assembled talented youth editorial team
    •  grew magazine and its profile as the main media source for reaching Toronto’s youth
    •  writers trained and appeared on TV as youth commentators
    •  first profile in Canada of British band Oasis, among many other story firsts
    •  became first stop for anyone wishing to target the youth market, or seeking intelligence on the youth market 

    Macro

    • created youth culture market in Toronto
    • first magazine to be based at new start-up hub in Toronto – pioneering concept at the time 

    A sample of published stories is below:  

    Freaky – The 70s Meant Something

    Oasis Has Arrogance, A Pile of Attitude and the Best Album of 1994

    Citations 

    Other Resources 

    GOSH Child Health Portal 2001 to 2003 Resources

    Note: Complete issues of the magazine’s first year await professional digital scanning. This could be of interest to a library, scholar or university interested in archiving this authentic artefact of 1990s youth culture. Please send an email if you would like to get in touch or share a thought: mailto: davidsouthconsulting@gmail.com.  

    Media

    Youth culture magazine Watch goes national, Wendy Cuthbert, September 1, 1997, Strategy, Canada

    “Free teen publication Watch Magazine is going national this month – promising to more than double its high school penetration. 

    The self-described youth culture magazine, which last year at this time went province-wide – delivering copies to 350 high schools across Ontario – plans to send out 125,000 copies to 800 participating high schools across Canada. 

    Going national only four years after its inception (the magazine started as a Toronto-only vehicle in 1993) could make national advertisers interested in reaching the elusive teen market very happy.”

    Youth culture magazine Watch goes national
    “The self-described youth culture magazine, which last year at this time went province-wide – delivering copies to 350 high schools across Ontario – plans to send out 125,000 copies to 800 participating high schools across Canada.”

    Ryerson Review of Journalism, Page 34, 2003, Toronto, Canada

    By Mindy Bell, Published June 23, 2003.

    Selling Students Short

    “Owned by marketing company Youth Culture Group, these gender – specific magazines attempt to construct a teen image that is built on spending.”

    “Youth Culture originally produced a younger, unisex magazine called Watch, which eventually became Bang.”

    By Dimetre Alexiou, Published April 4, 1995. Some context on poor youth representation in Canadian media in the early to mid 1990s.
    Watch Magazine Editor-in-Chief David South
    Watch Magazine Editor-in-Chief David South photographed at Toronto’s Beaches neighbourhood in 1994. Watch Magazine was Toronto’s first youth culture media start-up and led the way on Toronto’s revival after the economic crisis of the early 1990s. Photo: Margaret South.

    Note: Complete issues of the magazine’s first year await professional digital scanning. This could be of interest to a library, scholar or university interested in archiving this authentic artifact of 1990s youth culture. Please send an email if you would like to get in touch or share a thought: mailto: davidsouthconsulting@gmail.com. You can also fund this goal through our PayPal account here:

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    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2025