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Mobile Phone Shopping to Create Efficient Markets across Borders

By David SouthDevelopment Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY

An anticipated game-changing revolution in African trading set for 2013 is getting one innovative business very excited.

Southern African mobile phone “m-commerce” pioneer moWoza (mowoza.com) is developing new ways of selling services and products through mobile phones and developing the networks and infrastructure to capitalize on coming changes in Africa as cross-border trade is liberalized.

It is already selling food packages containing well-known South African brands that can be ordered by migrants on their mobile phones and then delivered to recipients – family or friends – even in remote and hard-to-reach communities. The service is currently operating between Mozambique and South Africa – the two countries share a border.

The start-up hopes to help the millions of migrant workers and small traders who contribute to the constant flow of trade and wealth between states in Africa. These people face many obstacles, including bureaucratic red tape, corruption and harassment.

Cross-border trade by economic migrants is largely informal. moWoza hopes to make it formal and efficient while reducing exploitation of migrants and corrupt practices by officials. By providing an easy-to-use mobile phone service, it hopes to build trust with these transactions.

Africa is a market of a billion people worth US $2 trillion in trade and business, but the World Bank estimates the continent is losing billions of dollars in potential earnings because of high trade barriers. It found that it is easier for African countries to trade with the rest of the world than with other African countries.

The continent’s leaders are calling for a continent-wide free trade area by 2017.

Studies by the World Bank and others have repeatedly shown that inefficient transport and trade barriers translate into higher prices of goods for consumers as importers pass along high transport costs to consumers. Food prices remain extremely high in Africa – almost 25 per cent higher than they were in 2006, according to the World Bank. In developing countries, people normally spend up to 80 per cent of their incomes on food.

With the world in the grip of an ongoing food crisis brought about by multiple factors – including growing populations, environmental challenges such as drought and soil depletion, declining rural economies, inefficient farming methods and commodity speculation – measures that increase efficiencies and trade can be a powerful counterweight and help drive prices back down again.

moWoza – mo stands for mobile and Woza is a Zulu word meaning running -sells a range of products including basic foodstuffs to a target market of cross-border migrants in Southern Africa. moWoza estimates there are 7 million migrant and cross-border shoppers in South Africa alone, and it’s building a network reaching into remote communities to deliver packages ordered through its m-commerce service on mobile phones.

moWoza aims to open up access to products in these underserved markets.

moWoza is trying to position itself for the new opportunities that will arise when, in 2013, 23 African borders open for regional trade, creating a vast trading area stretching from Cairo in Egypt to Cape Town in South Africa.

moWoza wants to be the m-commerce brand that people will turn to. It is chasing customer markets that include African economic migrants, small and medium-sized enterprises doing cross border trade, and the 30 million African economic migrants who are supporting family back in their home countries.

Founder Suzana Moreira says the company carried out extensive research in South Africa, Mozambique, Lesotho, Zimbabwe and Kenya before launching its first trial runs between South Africa and Mozambique. “We ran several pilots to determine the most efficient way to provide access to packages for the beneficiaries and developed the necessary technology to enable our customers (migrants) to place orders simply. We are now operating between Johannesburg and Maputo,” she said.

Officially incorporated in 2009, moWoza did not get up and running until 2010.

Once a customer has experienced a delivery from moWoza, they are introduced to other services like banking or how to download information from the Internet. Many customers are only just learning about the resources available online.

“We look forward to the opening up of cross border trade as our findings suggest that the liberalization and facilitation of the cross-border trade initiative will increase demand for all products and services from South Africa to neighbouring countries,” Moreira said. “South Africa offers an extensive range of products compared to the choice of products that are offered in many of the neighbouring countries.

“The structures and networks that compel migrants to come to South Africa are well established,” she explained.

“The social networks encourage the movement of labour. Hundreds of thousands of male migrants from the Southern African Develoment Community, SADC (http://www.sadc.int/), countries have spent the greater parts of their working lives in South Africa. They in turn had parents or grandparents who had worked in South Africa, while providing a lifeline to the family in the home country.

“This practice will continue: mobile money to a degree will facilitate this lifeline but as long as products can be sourced cheaper in South Africa, the demand for South African products will continue.”

The people behind moWoza sound like business radicals, proclaiming that traditional ‘bricks and mortar’ businesses will be replaced in a shopping revolution by WAP (wireless application protocol) and SMS (short message service) business platforms operating on mobile phones.

Apart from developing the m-commerce business, moWoza aspires to become a well-known brand for the migrant community.

“Becoming a lifestyle brand is a bold statement on our part,” Moreira said. “However, this goal reflects a measure of success and would demonstrate that we are delivering value to our customers (migrants and micro-merchants) and their beneficiaries.”

The moWoza brand hopes to reflect the lives of their customers and be all about embracing fluidity and mobility.

“As our primary customers are transnational and highly mobile (immigrants with a dual existence), we would like moWoza to represent mobility and fluidity (attune to anytime, anywhere, always).” she said. “Their greatest aspiration is an improved livelihood and a simplification of the rigours of grass-roots existence.”

moWoza foresees big changes coming for the economies of the African countries affected by the opening up of regional trade. According to its website: “New markets and trading routes will mushroom, traditional value chains will be replaced with ICT [information and communications technology] innovations; a savvier and younger consumer will emerge who will value convenience and simplicity.”

For users, moWoza’s service works like this: A customer uses a mobile phone to make a purchase. An agent helps with selecting the right package and delivery options. When the payment is made, an SMS mobile receipt – a so-called m-receipt – is sent to the customer. The person who will be receiving the parcel will also receive a text message. During the delivery process, ‘m-updates’ are sent on progress to both parties and when the parcel is finally delivered, a final notification is sent of delivery.

Special drop-off points have been set up in countries where the service is available and there is follow-up contact with the customer to determine their continuing needs.

MoWoza hires people from the communities they operate in as agents. An agent works with the customer to show how the Internet works on mobile phones and to improve their literacy skills.

Product parcels are selected to meet the World Health Organization (WHO) nutritional guidelines. The packages are selected based on focus groups and customer feedback.

With offices in South Africa and the United Kingdom, moWoza is looking forward to expanding what it can offer.

“We will continue to innovate, and deliver services that improve the livelihoods of our target market and their beneficiaries,” Moreira said. “We will extend our packages to include seeds and other agricultural products, school and educational materials, and health products. As we grow, our services will extend to digital (virtual) goods, e.g. insurance products specifically targeting the underserved communities.”

Published: August 2012

Resources

1) A downloadable map showing border delays, bribes and barriers impeding cross-border trade. Website: http://www.borderlesswa.com/resources/18th-usaid-uemoa-road-governance-map

2) Borderless Alliance: Removing Trade Barriers in West Africa: Borderless is a vision for competitive trade in West Africa – of eliminating barriers to trade. Streamlining procedures, attacking corruption and facilitating the movement of people and goods will lower costs. Consequently, businesses will expand, create jobs and generate more revenue for government and more income for people. Website: http://www.borderlesswa.com/

3) Borderless Conference 2013 and 2014: Call for proposals: The Borderless Alliance Secretariat announces a call for proposals to host the 2013 annual Borderless Conference. Borderless Conference 2013 will be the second transport and trade annual conference in West Africa, and will bring together more than 300 stakeholders from around the world to discuss efficiency in logistics, using data for decision making and advocacy. Website:http://www.borderlesswa.com/news/borderless-conference-2013-2014-call-proposals

4) West Africa Trade Hub: Website:http://www.watradehub.com

5) Trade Mark East Africa: Supporting East African Integration: Through TradeMark East Africa, a cost-effective regional aid delivery mechanism has been established that can focus on building long-term East African capacity. TradeMark East Africa provides a durable platform for scaling-up of Aid For Trade to East Africa. Website: http://www.trademarkea.com/home/

6) Geneva Trade and Development Forum. Website: http://www.gtdforum.org/

7) Spaza News: The newspaper aimed at spaza shop owners seeking to connect them. Website: http://www.spazanews.co.za/

8) Africa Trade Gateway: Website: https://www.africatradegateway.com/

9) Cross Border Trade Desk: This website is a ‘resource’ to help cross border traders in Eastern and Southern Africa to find an association near to them, to voice their opinions and explain what COMESA is doing in improving conditions for small-scale cross border traders. Website: http://www.cbtcomesa.com/

10) Defragmenting Africa website including the report De-Fragmenting Africa: Deepening Regional Trade Integration in Goods and Services by the World Bank. Website: http://tinyurl.com/cta3ykf

https://davidsouthconsulting.org/2022/10/09/a-new-mobile-phone-aimed-at-the-poor/

https://davidsouthconsulting.org/2020/04/30/crowdsourcing-mobile-phones-to-make-the-poor-money/

https://davidsouthconsulting.org/2020/05/01/diy-solution-charges-mobile-phones-with-batteries/

https://davidsouthconsulting.org/2022/10/09/entrepreneurs-use-mobiles-and-it-to-tackle-indian-traffic-gridlock/

https://davidsouthconsulting.org/2022/11/01/innovative-mobile-phone-applications-storm-south/

https://davidsouthconsulting.org/2022/10/27/kenyan-mobile-phone-innovations/

https://davidsouthconsulting.org/2022/10/10/mobile-applications-market-opportunities-for-south/

https://davidsouthconsulting.org/2020/12/20/mobile-phones-engineering-souths-next-generation-of-entrepreneurs/

https://davidsouthconsulting.org/2020/12/12/mobile-phones-new-market-tools-for-the-poor/

https://davidsouthconsulting.org/2020/12/20/mobile-phones-bring-the-next-wave-of-new-ideas-from-the-south/

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.

https://davidsouthconsulting.org/2021/03/05/southern-innovator-issue-1/

Creative Commons License

This work is licensed under a
Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2022

Categories
Archive Blogroll data Development Challenges, South-South Solutions Newsletters digital ID

Data Surge across Global South Promises to Re-shape the Internet

By David SouthDevelopment Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY

The deluge of data gathered by the digital revolution underway in the global South continues to offer a significant economic opportunity. How this data is harvested will forge the successful Internet business models of the future.

As the Internet spreads its way further across the global South, many are forecasting this new surge in web users and the data they generate will radically reshape the way people engage with and use the Internet. Unlike previous generations of web users, most of these new users will be accessing the Internet primarily with mobile phones and other devices, rather than computers. Many will not be native English speakers.

Argentinian philosopher and digital publisher Octavio Kulesz says “the digital experiences undertaken in the South suggest that new technologies represent a great opportunity for developing countries … but on the condition that local entrepreneurs seek out original models adapted to the concrete needs of their communities.”

In a report for the International Alliance of Independent Publishers, Kulesz said we “must ask ourselves how useful it would be to reproduce the prototypes from the North in the South.”

According to the Cisco Visual Networking Index Forecast (2010-2015), by 2015, there will be 3 billion Internet users in the world: 40 percent of the global population. Internet Protocol (IP) traffic is growing fastest in Latin America, where it is forecast to grow by 50 percent from 2010 to 2015. Next are the Middle East and Africa.

There are already as many networked devices – tablets, mobile phones, connected appliances and smart machines – on the planet as people. By 2015 – the year of the Millennium Development Goals (http://www.un.org/millenniumgoals) – they’ll outnumber people by two to one.

The potential of the Internet revolution is especially compelling in Africa, a continent neglected for so long in the global communications revolution. The 10,000 kilometre-long East African Submarine Cable System (EASSy), connecting sub-Saharan Africa with Europe and Asia, has joined other cables from the continent. Gradually, the infrastructure is coming in to place to connect Africa properly to the world.

The first batch of Internet users came from the United States, home of the Internet which grew out of the US military’s Arpanet system (http://en.wikipedia.org/wiki/ARPANET). This first wave of the Internet’s history was very much an American phenomenon. The priorities and content of the web were driven by the cultural and economic concerns of its American users. And the big brands of today’s web reflect this: Google, Facebook, eBay, Twitter, Yahoo, WordPress, to name a few.

As the web expanded across wealthy, developed nations in Europe, users mostly mimicked the priorities of the American approach, using the web to express themselves, be entertained, share files, access government services and sell and market products and services.

But the spread of the Internet across the global South is already showing itself to have a different character and set of priorities. One change is in the way people are accessing the web: through mobile phones and other devices, rather than through laptops and personal computers.

In the future, the trend is towards a global mobile world, in which the communications medium will favour video and audio over text, according to Fast Company magazine (http://www.fastcompany.com). Information is being shared across boundaries on a vast scale for the first time. People around the world are gaining access to data and information never available before, and all of it is nearly instantaneous.

Kulesz said countries of the South face a profound and difficult decision: follow the lead taken by the technology pioneers of the South, or try and replicate what was done in the North?

“Sooner or later, these countries will have to ask themselves what kind of digital publishing highways they must build,” his report said, “and they will be faced with two very different options: a) financing the installation of platforms designed in the North; b) investing according to the concrete needs, expectations and potentialities of local authors, readers and entrepreneurs. Whatever the decision of each country may be, the long-term impact will be immense.”

The costs of trying to replicate the technological infrastructure of the North makes little sense, when it is technologically possible to bypass this costly infrastructure with even newer work-arounds.

“Of course, it would be extraordinary to obtain 80 percent Internet penetration in Africa or make huge investments in infrastructure throughout the developing regions,” continues Kulesz, “but that may never happen. And in the event that it does occur some day, by then the industrialized countries will no doubt have made another technological leap, meaning that the disparity in infrastructure would still persist. So the most effective option is to start working right now, with what is available.”

New global magazine Southern Innovator (http://www.scribd.com/doc/57980406/Southern-Innovator-Issue-1), published by UNDP’s Special Unit for South-South Cooperation, captures how this process is happening, as the people of the global South re-shape the Internet to be their own and to meet their needs.

Published: August 2011

Resources

1) Southern Innovator: New global magazine first issue gives a snapshot of the big changes across the global South in mobile phones and information technology. Website:http://www.scribd.com/doc/57980406/Southern-Innovator-Issue-1

2) Cisco Visual Networking Index Forecast (2010-2015): The annual Cisco VNI Forecast was developed to estimate global Internet Protocol traffic growth and trends. Widely used by service providers, regulators, and industry influencers alike, the Cisco VNI Forecast is based on in-depth analysis and modelling of traffic, usage and device data from independent analyst forecasts. Website:http://newsroom.cisco.com/press-release-content?type=webcontent&articleId=324003

3) Digital Publishing in Developing Countries: A report by the International Alliance of Independent Publishers. Website: http://alliance-lab.org/etude/archives/date/2010/01?lang=en

https://davidsouthconsulting.org/2022/02/09/african-health-data-revolution/

https://davidsouthconsulting.org/2020/12/04/big-data-can-transform-the-global-souths-growing-cities/

https://davidsouthconsulting.org/2020/12/11/false-data-makes-border-screening-corruptible/

https://davidsouthconsulting.org/2022/09/27/india-2-0-can-the-country-make-the-move-to-the-next-level/

https://davidsouthconsulting.org/2022/10/31/mapping-beirut-brings-city-to-light/

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.

https://davidsouthconsulting.org/2021/03/05/southern-innovator-issue-1/

Creative Commons License

This work is licensed under a
Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2023

Categories
Archive Blogroll data Development Challenges, South-South Solutions Newsletters digital ID

Big Data Can Transform the Global South’s Growing Cities

By David SouthDevelopment Challenges, South-South Solutions

SOUTH-SOUTH CASE STUDY

The coming years will see a major new force dominating development: Big Data. The term refers to the vast quantities of digital data being generated as a result of the proliferation of mobile phones, the Internet and social media across the global South – a so-called ‘data deluge’ (UN Global Pulse). It is an historically unprecedented surge in data, much of it coming from some of the poorest places on the planet and being gathered in real time.

Big Data will have a profound impact on how the cities of the future develop, and will re-shape the way the challenges and problems of human development are handled.

Estimates by Cisco (cisco.com) foresee 10 billion mobile Internet-enabled devices around the world by 2016. With the world population topping 7.3 billion by then, that will work out to 1.4 devices per person.

Some estimates say 90 per cent of the digital data ever generated in the world has been produced in the past two years. It is also estimated that available digital data will increase by 40 per cent every year (UN Global Pulse). This digital transformation is being accompanied by another trend: the largest migration in human history from rural to semi-urban and urban areas.

This presents an unprecedented opportunity to make this rapid urbanization and social change smarter and more responsive to human needs, and to avoid the failures of the past, from over-crowding to crime, disease, pollution, unemployment and poverty. Some believe data collection can radically alter development by flagging up problems quickly, giving cities the chance to respond and correct negative trends before they get out of control. In short, to build in resilience by way of digital technology.

The latest region to see rapid industrialization and urbanization has been Asia – in particular China, a country that since the 1980s has simultaneously lifted the largest number of people in world history out of poverty and undertaken the biggest migration ever from rural to urban areas.

And now Africa is beginning to follow in Asia’s wake.

Unlike previous waves of industrialization and urbanization, Africa’s transformation is occurring in the age of the mobile phone, the Internet, personal computers and miniature electronic devices capable of more computing power than the computers used during the Apollo space programme (http://www.nasa.gov/audience/foreducators/diypodcast/rocket-evolution-index-diy.html). This changes the game significantly.

This 21st-century approach to urban growth is at its most sophisticated, and utopian, in so-called “smart cities.” These are built-from-scratch cities that use the “Internet of Things”, where everything, from lamp posts to garbage bins to roads are embedded with microchips and radio frequency transmitters (RFID chips) (http://en.wikipedia.org/wiki/Radio-frequency_identification) to communicate data in real time. By analyzing this data, cities can be responsive to human needs and mitigate problems – improving waste collection and traffic management, reducing crime and pollution. Services can be customized to residents’ needs and liberate them to spend more time on things that matter such as their own health, family, work and hobbies. Examples of these cities include Tianjin Eco-city (tianjinecocity.gov.sg) in China, Masdar (masdar.ae) in Abu Dhabi in the United Arab Emirates and Songdo International Business District (songdo.com) in the Republic of Korea.

These experimental smart cities are springing up in the East, and it will be the East – as well as Africa – that will see most of the action going forward. As the global management consulting firm McKinsey noted in its report Urban World: Mapping the Economic Power of Cities: “Over the next 15 years, the center of gravity of the urban world will move south and, even more decisively, east.”

Cities in the global South will be generating the new prosperity of the 21st century. And it is widely accepted that people living in cities have the potential to become very efficient economically while rapidly driving prosperity higher.

The McKinsey report says that “by 2025, developing-region cities of the City 600 (a list gathered by McKinsey) will be home to an estimated 235 million middle-class households earning more than (US) $20,000 a year at purchasing power parity (PPP).

“Emerging-market mega-and middleweight cities together – 423 of them are included in the City 600 – are likely to contribute more than 45 percent of global growth from 2007 to 2025 (http://www.mckinsey.com/insights/urbanization/urban_world).”

The world’s future prosperity is going to be found in the urban, the digitally connected, and the middle class.

Tracking all this digital change is the UN Global Pulse. UN Global Pulse (unglobalpulse.org) was started by Secretary-General Ban Ki-moon in 2009 with a mandate to study these changes and build expertise in applying Big Data to global development. UN Global Pulse functions as a network of innovation labs where research on Big Data for development is conceived and coordinated. It partners with experts from UN agencies, governments, academia, and the private sector to research, develop, and mainstream approaches for applying real-time digital data to 21st-century development challenges.

Unlike major technological trends of the past, this one is not restricted to the industrialized, developed world. Through the spread of mobile phone technology, billions of people are now using a device that constantly collects digital data, even in the poorest places on earth.

From an international development perspective, Big Data has five characteristics, according to UN Global Pulse: it is digitally generated, passively produced by people interacting with digital services, automatically collected, can be geographically or temporally traced and can be continuously analyzed in real time.

Sources of Big Data include chatter from social networks, web server logs, traffic flow sensors, satellite imagery, telemetry from vehicles and financial market data.

The key to using Big Data is combining datasets and then contrasting them in lots of different ways and doing it very quickly. The purpose?  Better decision-making, based on an understanding of what is really happening on the ground.

This data exceeds the capability of existing database software. It is either too much, or comes in too quickly, or can’t be handled using current software technology. Tackling this problem is creating a whole new wave of opportunities for those working in information technology.

As technology and processing power continue to improve, the cost of wrestling with this data and putting it to use is coming down.

The data can be analyzed for patterns and hidden information that before would have been too difficult to gather. This approach has been used by big companies such as WalMart (walmart.com), but it has cost them a large amount of money and time.

Pioneers in Big Data include search engine Google, email and search provider Yahoo, online shopping service Amazon and social media service Facebook. Many supermarkets use Big Data to analyze the way customers behave when they are shopping, combining it with their social and geographical data.

But new developments in hardware, cloud architecture, and open-source software mean Big Data processing is more accessible, including for small start-ups, who can just rent the capacity required on a cloud-based service (http://en.wikipedia.org/wiki/Cloud_computing).

In the past, governments and planners had a ready excuse as to why they could not keep on top of ballooning urban populations and the chaos they brought. They could just throw up their hands and say “We do not know who these people are or what to do about them!”

This excuse does not work in the age of the mobile phone. It is now relatively easy to deploy the power of the networked computing inside mobile phones to map urban slums and identify the needs of the people there. Parse that data, and you have an accurate account of what is happening in the slum – all in real-time.

Making sense of all this information is creating its own new industries as innovators, entrepreneurs and companies step forward to chart this brave new world.

Historically, significant improvements in human development have occurred only after large-scale gathering of data and information on the actual living conditions of the population. For example, prototypes of today’s infographics (http://en.wikipedia.org/wiki/Infographic) – informative visual representations of complex data – were created during the great attempts at tackling poverty and disease in Europe in the 19th century. Today’s masters of this technique include the Swedish doctor, academic and statistician Hans Rosling (gapminder.org), whose dynamic infographics are renowned for changing people’s perceptions of global problems.

UN Global Pulse notes “much of the data used to track progress toward the Millennium Development Goals (MDGs) dates back to 2008 or earlier and doesn’t take into account the more recent economic crisis.

“While this may feed a perception that there is a scarcity of information about the wellbeing of populations, the opposite is in fact true. Thanks to the digital revolution, there is an ocean of data, being continuously generated in both developed and developing nations, that did not exist even a few years ago.”

UN Global Pulse believes Big Data can be used to protect social development gains when crises strike. Rather than undoing decades of good development work and human development achievements, Big Data can help to create agile responses to crisis as it happens.

UN Global Pulse believes the same data, tools and analytics used by business can be turned to help the public sector understand “where people are losing the fight against hunger, poverty and disease, and to plan or evaluate a response.”

Published: June 2014

Resources

1) Big Data: The Next Frontier for Innovation, Competition, and Productivity, Publisher: McKinsey Global Institute. Website: mckinsey.com

2) United Nations Global Pulse: Global Pulse is an innovation initiative launched by the Executive Office of the United Nations Secretary-General, in response to the need for more timely information to track and monitor the impacts of global and local socio-economic crises. The Global Pulse initiative is exploring how new, digital data sources and real-time analytics technologies can help policymakers understand human well-being and emerging vulnerabilities in real-time, in order to better protect populations from shocks. Website: http://www.unglobalpulse.org/

3) Business Models for the Data Economy by Q. Ethan McCallum and Ken Gleason. Website: http://www.oreilly.com/data/free/business-models-for-the-data-economy.csp?intcmp=il-strata-free-product-lgen_biz_models_for_data_economy_strata_right_rail

4) Building Data Science Teams by D. J. Patil, Publisher: Radar. Website: http://www.oreilly.com/data/free/building-data-science-teams.csp

5) Big Data for Development Primer, Publisher: UN Global Pulse. Website: http://www.slideshare.net/unglobalpulse/big-data-for-development-a-primer

6) Mobile Phone Network Data for Development, Publisher: UN Global Pulse. Website: http://www.slideshare.net/unglobalpulse/mobile-data-for-development-primer-october-2013

7) Big Data, Big Impact: New Possibilities for International Development, Publisher: World Economic Forum. Website: http://www.weforum.org/reports/big-data-big-impact-new-possibilities-international-development

8) How numbers rule the world by Lorenzo Fioramonti, Publisher: Zed Books. Website: http://www.zedbooks.co.uk/node/16850

9) Southern Innovator Issue 1: Mobile Phones and Information Technology: Considered a landmark work capturing this fast-changing field, Issue 1 comes packed with stories and contacts. Website: http://books.google.co.uk/books?id=Q1O54YSE2BgC&dq=southern+innovator+issue+1&source=gbs_navlinks_s

10) Urban world: Mapping the economic power of cities published by McKinsey Global Institute. Website: http://www.mckinsey.com/insights/urbanization/urban_world

11) Hadoop: Is open source software for handling of large data sets across clusters of computers using simple programming models. Website: http://hadoop.apache.org/

12) Pivotal: Pivotal develops software applications for big data. A testimonial on the Pivotal website sums it up: “With the ability to load a day’s worth of data for a million meters in under fifty (50) seconds, we are able to keep up with the tremendous amount of data generated and start experimenting with many useful smart grid analytics.” Website: gopivotal.com

13) TotallyDot: A way to centralize all the social media people use into a single page. Website: totallydot.com

https://davidsouthconsulting.org/2022/02/09/african-health-data-revolution/

https://davidsouthconsulting.org/2020/12/04/big-data-can-transform-the-global-souths-growing-cities/

https://davidsouthconsulting.org/2020/04/27/computing-in-africa-is-set-to-get-a-big-boost/

https://davidsouthconsulting.org/2020/12/04/data-surge-across-global-south-promises-to-re-shape-the-internet/

https://davidsouthconsulting.org/2020/12/11/false-data-makes-border-screening-corruptible/

https://davidsouthconsulting.org/2022/09/27/india-2-0-can-the-country-make-the-move-to-the-next-level/

https://davidsouthconsulting.org/2021/03/04/indian-id-project-is-foundation-for-future-economic-progress/

https://davidsouthconsulting.org/2020/04/26/starting-from-scratch-the-challenge-of-transition/

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.

https://davidsouthconsulting.org/2022/11/01/southern-innovator-magazine-2010-2014/

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Archive Blogroll data UNDP Mongolia 1997-1999 UNV News

Starting From Scratch: The Challenge Of Transition

By David South (Canada), UNV Information Officer, UNDP, Mongolia

UNV News #78 November 97

After seven years of transition to a market economy, Mongolia – a former satellite of the Soviet Union that has had a democratic government since 1992 – has been profoundly changed. Where it once had a rigid communist government and few contacts with the west, Mongolia has pursued rapid economic, political and social liberalisation. Mongolia has a small population – 2.3 million – spread out over a vast territory wedged between Russia and China.

Communication has in many ways deteriorated over the past seven years as the old communication networks from the communist era have not been fully replaced by the private sector. More and more it became apparent that government and the private sector were almost working in the dark in understanding how transition has affected Mongolians.

In partnership with the Mongolian government, UNDP initiated the researching of Mongolia’s first human development report back in the middle of 1996. It was launched on September 5 of this year, with UNVs playing a key role. To lead the team in producing the report, British poverty specialist and UNV Shahin Yaqub was brought in. Only 29-years-old – one of the youngest UNVs in Mongolia – Yaqub joined a rapidly expanding UNV presence in the country. There are now 24 international UNVs and 26 Mongolian UNVs deployed throughout the country in UNDP’s projects.

The thirst for expertise in Mongolia – a country undergoing the growing pains of transition to a market economy – has placed high demand on UNVs. UNVs occupy senior roles in all of UNDP’s projects.

The 1997 Mongolian Human Development Report is a prime example of the important goal of capacity building conducted by the UNDP. For Yaqub, the report’s principal author, it was like starting from scratch. A poverty research office had to be set up before the work could begin. A team of Mongolia’s top statistical researchers had to be trained in the latest methodologies for social research.

Yaqub was excited by the project. He said: ”There was no office when I first came. We had to organise the office to understand who does what and basically create the focal point for poverty analysis in Mongolia”.

Yaqub also had some of his basic assumptions tested. The small population of this country – only 2.3 million – had meant the previous communist regime was able to build up a large archive of statistics on the population. A good portion of the information was not up to international standards, but it potentially represented a wellspring of data to start from. “Mongolia is number-rich. To even have that kind of data is very rare for a developing country. But unfortunately we found all this information was stored on Russian mainframe computers that didn’t work anymore!”

During the actual production of the report, Yaqub was joined by three more UNVs: Mustafa Eric, a Turkish journalist working with the Press Institute of Mongolia, Jerry van Mourik, a Dutch journalist now working as the Support Officer to the United Nations Resident Co-ordinator, and UNDP Information Officer David South, a former journalist with the Financial Times in London, England.

The high-profile role played by media UNVs was crucial if the report was to not end up collecting dust on a government shelf. The report is a repository of essential and new information on the state of human development in Mongolia, including data showing rising poverty rates and serious threats to food security. Like all human development reports produced by UNDP, it was not meant to be a prescriptive tract, but a lubricant for a national debate on sustainable development in Mongolia. This altered the design and presentation of the report.

Instead of looking academic, the report took on the appearance of a magazine, from its cover to colourful children’s paintings inside. UNV Mustafa not only assisted with the report’s design and production, he also used his contacts in the Mongolian media to ensure the report was distributed across the country. UNV van Mourik assisted with publicity, including producing an emotionally-charged television commercial weaving together vignettes from Mongolia’s recent history to tell the story of human development.

Already in its second print run in both English and Mongolian, the report has been adopted as their study guide by Mongolians wanting to learn English.

“Mongolia is a rewarding place to work,” said Yaqub. “As a technical specialist and UNV, what you bring to the job is valued. I researched poverty for five years before coming to Mongolia and I felt I had something to contribute. But I also realised I had something to learn as well. You always have to keep in mind you are bringing your own baggage to the job – be it cultural, emotional or intellectual. Coming from an academic background, I was not afraid to be told I was wrong.”

Yaqub, who had worked in poverty analysis in the Philippines and Bangladesh before coming to Mongolia, will never forget the country that sparked his new passion: horses.

“You give up things as a volunteer – your time, your income, all the things you took for granted back home. But what you give up is compensated by rewarding work and good friends. When I learned to ride a horse, I can place it directly and clearly to Mongolia – that memory will always be with me.”

Just before Yaqub left Mongolia for work with UNDP in New York, he participated in a series of public debates in one of Mongolia’s poorest provinces, Khuvsgul aimag. The public debates are used to introduce the report to the grassroots while sparking discussion on sustainable human development.

Starting from scratch – The challenge of transition

Résumé en Français

UNV News #78 November 97

Sept années de transition vers une économie de marché et une libéralisation rapide tant économique et politique que sociale, ont profondément transformé la Mongolie, vaste territoire à faible densité de population bordé par la Russie et la Chine. Les communi-cations se sont fortement détériorées et ni le gouvernement ni le secteur privé ne se trouvaient manifestement en mesure d’évaluer l’impact de la transition sur la population. En collaboration avec le gouvernement, le PNUD a donc procédé à l’établissement du premier rapport sur le développement humain en Mongolie, publié en septembre de cette année.

Plusieurs VNU parmi le nombre croissant de volontaires actuellement en poste en Mongolie au sein de projets du PNUD – 24 internationaux et 26 nationaux – y ont pris une part prépondérante, tout particulièrement Shahin Yaqub, spécialiste britannique en recherche sur la pauvreté. Pour Yaqub, puis pour ses trois collègues VNU Mustafa Erik, Jerry van Mourik et David South, le défi consistait à partir de rien – pas de bureau, une base de statistiques existante… mais sur des ordinateurs russes hors service – pour mettre sur pied un rapport riche en informations qui, une fois terminé, n’irait pas dormir sur l’étagère d’un bureau gouvernemental mais servirait de base à une action durable à l’échelon national. Grâce au format adopté – un magazine abondamment illustré – , à sa présentation par les médias – notamment la télévision – et à sa diffusion à travers le pays entier, c’est chose faite. Le rapport, imprimé en anglais et mongol, sert même de guide aux Mongoliens étudiant l’anglais.

Pour Yaqub, qui a depuis rejoint le PNUD à New York après avoir participé à une série de débats au sein d’une des provinces les plus pauvres de Mongolie destinés à promouvoir un développement humain durable, ce fut une expérience unique en son genre.

S’il a fait bénéficier la Mongolie de son expertise, il considère qu’il a retiré tout autant de son affectation: un travail gratifiant, de nouveaux amis – et en particulier une toute nouvelle passion, celle des chevaux.

Starting from scratch – The challenge of transition

Resumen en Español

UNV News #78 November 97

Después de siete años de transición hacia una economía de mercado, Mongolia goza hoy de un crecimiento económico, político y de liberación social, con una población de 2.3 millones de habitantes esparcidos sobre un extenso territorio ubicado entre Rusia y China. Su sistema de comunicación no es del todo satisfactorio, ya que la antigua red usada durante el comunismo no fue reemplazada completamente por el sector privado, sin embargo poco a poco el gobierno así como el sector privado comienzan a percatarse de la repercusión. En colaboración con el gobierno en Mongolia, el PNUD inició su trabajo de investigación sobre el desarrollo humano y realizó su primer informe sobre Mongolia que fue presentado el 5 de septiembre de este año.

El grupo que tuvo que realizar el informe fue encabezado por el especialista británico en asuntos sobre la pobreza y voluntario de NU, Shahin Yaqub. Actualmente hay 24 voluntarios internacionales y 26 nacionales, su labor juega un rol importante en la realización de los proyectos del PNUD. Para la realización del informe, Shahin tuvo la colaboración de otros tres VNUS, Mustafa Eric, Jerry van Mourik y David South, todos periodistas. El informe es un compendio de información esencial y actual sobre el estado de desarrollo humano en Mongolia. Para no parecer académico el informe se ilustró como una revista, con dibujos y pinturas infantiles. Mustafa no solo asistió en el diseño y la producción, también usó sus contactos dentro del ámbito periodístico local para hacer circular el documento dentro del país. Jerry por su parte se encargó de un aviso de televisión. Ya en su segunda edición el documento fue publicado en ambos idiomas, inglés y mongol, y es usado como libro de estudio entre los mongoles que quieren aprender el inglés. Para Shahin Mongolia es un lugar gratificante para trabajar. El siente que con su trabajo y sus esfuerzos pudo ayudarle a la población y además tuvo su gran satisfacción personal, no solo en su labor, también en el sentido humano. Aquí aprendió montar a caballo, lo cual será para siempre relacionado con Mongolia.

https://davidsouthconsulting.org/2020/12/19/case-study-4-un-undp-mongolia-1997-1999/

Citation

O’Brien, Gantsetseg and Trotman, Greg (1999) “Selection and Preparation of Australian Expatriates and Business People for Postings in Mongolia,” University of the Sunshine Coast, Department of Marketing, International Business & Tourism, Working Paper 99/3.

This work is licensed under a Creative Commons Attribution 4.0 International License.

ORCID iD: https://orcid.org/0000-0001-5311-1052.

© David South Consulting 2025