A showdown in India over coffee is creating new opportunities. It is also demonstrating how the country is changing, with rising incomes in some places and great disparities in others.
Finding the right place to have a coffee and meet with friends for a chat is important to many urban Indians. And the fight is on for these customers.
Older establishments like the legendary College Street Coffee House in Kolkata (http://en.wikipedia.org/wiki/College_Street_Coffee_House) – owned by a cooperative society – compete with new rivals modelled on the popular American chain Starbucks (http://www.starbucks.com/). This fierce competition takes place in an economic environment of rising food inflation of up to 16 percent this year and economic growth surpassing seven percent.
Coffee is the second most popular drink in India after tea. Its consumption has been steadily growing over the years, rising from 50,000 metric tonnes (MT) in 1995 to 94,400 MT in 2008 (Coffee Board of India). Once mainly drunk in the south of India, the taste for coffee has spread around the country with the rise of fast-paced modern lifestyles. The caffeine (http://en.wikipedia.org/wiki/Caffeine) jolt of a cup of coffee is attractive to people on the move and working hard.
India also holds its own as a coffee growing and exporting nation, accounting for about 4.5 percent of world coffee production and the industry provides employment to 600,000 people. The state of Karnataka accounts for 70 percent of country’s total coffee production followed by Kerala (22 percent) and Tamil Nadu (7 percent).
India has the domestic demand, and it has the product. And now a bitter battle for the nation’s coffee drinkers is underway. The difference between what is on offer at the cooperative-run coffee houses and the newer establishments is stark: at the older places, service is old-fashioned – waiters in white suits deliver coffee and food to tables – with a no-frills menu on offer. Coffee comes in simple forms: black, white, cold, hot for eight rupees (US 0.18 cents). At newer establishments, coffees come in many varieties and permutations, flavoured and with added extras. Menus also can be varied and establishments can include things like internet access.
The appeal of the older establishments is price.
“It’s good here because it’s cheap,” College Street Coffee House customer Arindam Chouwdhry, 19, told The Guardian newspaper. “We can’t go to these new places. We are from the middle class only.”
And turnover is brisk, according to manager, Deepak Gupta. “We serve up to 1,500 cups a day. Business is good.”
Owned by the India Coffee House chain (http://en.wikipedia.org/wiki/Indian_Coffee_House), a worker’s cooperative society with 400 outlets across the country, the Coffee House was established in the 1950s with the mandate to serve cheap food and drink and act as a meeting place. It attracts workers, intellectuals and political activists. But with the huge economic changes in India over the past decade, traditional coffee houses are facing fierce competition.
In the state of Kerala, home to avid coffee drinkers, 15 of the cooperative’s 50 branches are now losing money. In the capital, Delhi, a further 10 coffee houses have closed. Things are so bad for these traditional coffee houses that the most famous branch of the Indian Coffee House has not paid its rent for years and is waiting to be closed by the municipality.
“The younger crowd seems to go elsewhere,” said its resigned manager, Janak Raj.
In many countries, coffee houses have become essential tools for economic development. They not only offer a stimulating drink, but a place to hang out, meet friends and business partners, catch up on news and access the internet. This role in economic development can be found as far back as the coffee houses of Europe during the beginning of the industrial revolution: deals were struck and people could meet the like-minded to hatch business ideas.
Coffee houses and cafes also reflect the economic and social changes in Indian society. They have come to be status symbols, showing what economic power you have achieved. And as services and quality change, they show how the level of prosperity changes.
New competitors to the cooperative coffee houses’ are offering a more modern environment to lure in a trendier crowd. Café Coffee Day (http://www.cafecoffeeday.com/index.php), which claims to be India’s largest chain coffee shop, with the motto “where the young at heart unwind”, has air conditioning, mirrors, comfortable chairs and posters on the walls for decoration. And the price is different as well: choco-frappes go for 95 rupees (US $2.11).This price means the customers need higher incomes to afford to go there.
“McDonald’s is the cheapest hangout and everyone can go there,” said a customer, Sima. “This is much nicer and only a bit more expensive so we come here. But only a few people can go to Barista’s.”
The chain Barista’s (http://www.barista.co.in/users/index.aspx) is 10 years old with 230 outlets. It is growing fast with 65 more new outlets opening this year. According to its head of marketing, Vishal Kapoor, Barista’s does not simply offer coffee, but “an overall experience.”
They bill themselves as “crème” cafes: places where salads and smoothies are on offer beside the coffee.
“It’s very exciting what is happening in India,” Kapoor said. “The classic coffee houses are part of an era that is ending.”
“People use the cafes as places to meet for privacy. “It is a kind of private space,” says Ruchika, a bank worker.
Nonetheless, despite its success, Barista’s is still too expensive for most Indians.
Published: April 2010
Resources
1) 48 innovations in coffee culture: This eclectic mix of innovations, trends and tit bits on global coffee culture is sure to inspire any budding coffee entrepreneur. Website:http://www.trendhunter.com/trends/coffee-innovation
3) Coffee Board of India: The Board focuses on research, development, extension, quality upgrades, market information, and the domestic and external promotion of Coffees of India. Website:http://www.indiacoffee.org/login.php
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
The world’s growing urbanization means that a whole generation of youth will have a dramatically different life than their parents. The world’s 3.3 billion urbanites now outnumber rural residents for the first time (UNFPA’s State of the World Population 2007 Report). And the vast majority live in slums or periurban areas, places of sprawl, where public services are poor and housing conditions unhealthy. Most young people working in the urban informal sector live in slum areas: for example, 75 per cent in Benin in Africa, and 90 per cent in Burkina Faso, the Central African Republic, Chad and Ethiopia. Most of this work is just bare survival work: according to the International Labour Organization, approximately 85 per cent of all new employment falls into this category.
Getting youth into quality work and earning more than enough simply to survive is critical to building a healthy society. Young people are bombarded every day with good and bad influences, and as UNFPA found in its Youth Supplement: Growing Up Urban, “the interactions with the urban environment can have an intense impact on the socialization of young people, exposing them to a multitude of influences as they develop, experiment, question, and assume roles in their societies.”
It is predicted that over the next 10 years, 1.2 billion youths will enter the working-age population (UNFPA). But youth unemployment is a huge problem around the world. Unemployed young people make up almost half (43.7 per cent) of the world’s total unemployed (UNFPA). Young people aged 15 to 19 are more than three times as likely to be unemployed as adults. Young people are the future, a resource no society can afford to waste. If their innate energy and enthusiasm is tapped, countries can see significant economic growth.
There are youth entrepreneurs who are defying the gloom and coming up with great business ideas. Five finalists for BBC Swahili’s regional entrepreneur competition – Faidika na BBC (Prosper with the BBC) – offer inspiration for youth across the South. Finalists from Burundi, Kenya, Rwanda, Tanzania and Uganda were selected for their bright schemes.
The overall winner was 24-year-old Burundian student Ashura Kisesa for a plan to build commercial public toilets in the cities and towns of East and Central Africa. Ashura, who entered but failed to reach the Faidika na BBC finals last year, has 12 brothers and sisters and is studying for a degree in agronomy at Burundi University.
“I am very happy to win the top prize in this competition,” she told the BBC. “The lack of public toilets throughout East and Central Africa is a major problem that needs to be addressed and I hope to make a difference with my business idea. My whole family wanted me to win and they really supported me which makes me especially proud. I cannot wait to get started with my business.”
On June 26 in Kampala, Uganda, Kisesa was awarded US $5,000 to put towards her business.
Kenyan national winner, 22-year-old Witness Omoga from Kakamega, wants to make identity cards for schools. Right now he works as a volunteer at his uncle’s photo studio, and hopes to get into Makerere University to pursue a degree in computer science. “I am very excited,” he said to the BBC. “I have never been number one in my life, but now I have emerged first in this competition.”
The Rwandan winner is a pioneer in the growing field of biomass energy production. A 17-year-old student from Kigali, Rangira Aime Frederick, impressed the panel of judges with his idea to turn domestic waste into energy. The national winner for Tanzania is a private tutor from Dar es Salaam, Apolinary Joseph Laksh. A business education tutor, 23-year-old Apolinary’s idea is to produce charcoal from recycled materials to offer people in rural areas sustainable and affordable cooking fuel.
Ugandan finalist, 23-year-old Dereick Kajukano, is in his last year at Kampala International University doing a degree in business administration. Dereick’s business idea is to make bags out of plastic trash. He was inspired by last year’s Faidika na BBC winner, David Ssegawa from Uganda: “When I heard him defend his proposal on air, I said to myself, why don’t I do it as well. That’s when it all started, and here I am.”
Published: July 2008
Resources
2008 Global Youth Enterprise Conference: Designed as a participatory learning event, this conference aims to support youth enterprise and entrepreneurship programs and policies achieve greater effectiveness around the world. Website:www.youthenterpriseconference.org
KickStart is a South African project aimed at inculcating a culture of entrepreneurship among young people between the ages of 18 and 35, by promoting business awareness through training, providing grants as start-up capital and providing mentorship and assistance during the setting up phase of the business. Website:http://www.sabkickstart.co.za/
iDISC – the infoDev Incubator Support Center – is a virtual networking and knowledge-sharing platform for incubators and technology parks leveraging ICT to facilitate entrepreneurship and new business creation in developing countries. Website: http://www.idisc.net/en/Index.html
Climate Capital Network: this company offers strategic advice, intelligence and assistance with fundraising for low-carbon solutions around the world. They have 2,000 investors looking for projects to invest in. Website:http://www.climatecapital.net/
Global Entrepreneurship Week: the website for this event in November has many opportunities for youth entrepreneurs to connect with each other through social networking websites. Website:http://unleashingideas.org/welcome
Africa’s growing economy is meeting head-on an optimistic young population keen to start businesses. At least that is what a new poll of African youth says, finding that one in five Africans between the ages of 15 and 24 without a current business wants to start one in the next 12 months.
The Gallup surveys (www.gallup.com) of 27 African countries and areas also found young women were just as keen as young men to start a business.
Throughout the decade of the 2000s, Africa experienced an average economic growth rate of 5.4 percent (World Bank) – a big gain from the poor growth rates of the 1980s and early 1990s.
The turnaround in Africa’s economic growth prospects was the product of a number of trends and factors. One has been better policies and easier trade. Other factors include rising tourism, a growing service sector, rising commodity prices, greater demand for African exports in emerging economies and rapidly improving communications: the surge in mobile phone usage during the last five years has surprised many. Africans are also avid spenders on goods and services, spending US $860 billion on them in 2008, more than India’s US $635 billion or Russia’s US $821 billion (Economic Report on Africa 2011).
The African Development Bank predicts Africa’s growth rate for 2011 will decline to 3.7 percent from 2010’s 4.9 percent, largely as a result of turmoil in North Africa. East Africa is projected to grow the fastest this year at 6.7 percent, with West Africa close behind at 5.9 percent.
Africa as a continent collectively had a gross domestic product in 2009 of US $1.6 trillion: equal to Brazil’s or Russia’s. The continent is considered among the fastest-expanding economic regions in the world (McKinsey & Company).
In fact, while economic prospects are grim in many developed countries, Africa joined Asia as the only continents to grow during this recession.
But major problems still confront the continent, among them youth unemployment. Those between 15 and 24 make up more than 60 percent of the continent’s population and are 45 percent of the total labor force (African Economic Outlook). Sub-Saharan Africa is experiencing a youth explosion, with the proportion of youth there to rise to 75 percent of the population by 2015. Demographers forecast this rising youth trend will not stop for the next 20 years.
Getting these youth actively engaged in the economy and society is a major challenge for the continent. Already, 133 million African youth are illiterate. They have few skills and are marginalised from more productive sectors of the economy.
Even those with an education find their skills often don’t match the needs of the labor market. In sub-Saharan Africa, youth unemployment is believed to be 20 percent.
So even with better economic prospects and growing economies and incomes, youth unemployment looms large.
The Economic Report on Africa 2011 (www.uneca.org/era2011/) finds the “persistent high youth unemployment rate is a cause of concern and a potential source of political instability.” Job creation is still not adequate: “The growth rates are still below the levels needed to make a significant impact on unemployment and poverty reduction.”
While Africa will experience higher growth in 2011, for youth it is looking like a “jobless recovery,” according to the report. Overseas investors are mostly throwing their money at the resource sector, which doesn’t create many jobs in the economy.
But for young Africans looking to start a business, the opportunities are there in sectors such as retailing, telecommunications, banking, infrastructure-related industries, resource-related businesses, and all along the agricultural value chain.
The booming communications industry has added 316 million new subscribers since 2000, for example. And all those people now connected need new services.
And once a business is up and running, it is possible to make higher profits in Africa than on other continents, according to the UN. Africa leads the emerging market economies for returns for businesses. This is because competition isn’t as intense and there is still plenty of built-up consumer demand that needs to be met.
All of this means young people willing to start a business and put in the hard work, will have a better chance of reaping the rewards.
Published: July 2011
Resources
1) iHub Nairobi: iHub Nairobi’s Innovation Hub for the technology community is an open space for the technologists, investors, tech companies and hackers in the area. This space is a tech community facility with a focus on young entrepreneurs, web and mobile phone programmers, designers and researchers. It is part open community workspace (co-working), part vector for investors and VCs and part incubator. Website:http://ihub.co.ke/pages/home.php
4) 2011 Global Youth Economic Opportunities Conference: This 5th anniversary conference will provide a learning platform for the world’s leading funders, practitioners, technical assistance providers, policy makers, and academics working to increase and improve economic opportunities for young people. Join 400 professionals from over 60 countries to share lessons learned, promising practices, and innovative ideas through technical workshops, engaging plenary sessions, and interactive networking. The result? Higher-impact programming, breakthrough solutions, and proven approaches. This year’s theme, Breakthroughs, reflects the focus on the innovative ideas, proven practices, and visionary insights that are taking this emerging field to new heights. Website:http://www.youtheconomicopportunities.org/
5) Dutch Design in Development: DDiD is the agency for fair design, sustainable production and fair trade. They work with Dutch importers and designers and connect them to local producers in developing countries and emerging markets. Together products are made that are both profitable and socially and environmentally sustainable. Website:http://www.ddid.nl/english/index.html
6) Francophone Africa Hackathon: Taking place on 24 September 2011, a ‘hackathon’ to develop mobile phone applications will take place for Francophone Africans. Website:http://www.mobilehackaf.com/
By 2012, Southern Innovator had completed its global reader impact study.
Southern Innovator issues 1 and 5 at the Bangladesh workshop on public service innovation, 9-11 December 2017, and the launch of the South-South Network.
The following blog report does not reflect the views of the UNOSSC or UNDP.
Dateline: Dhaka, Bangladesh (9-11 December 2017) – From 9-11 December 2017, I participated in the Workshop on Innovations in Service Delivery: The Scope for South-South and Triangular Cooperation held in Dhaka, Bangladesh. Hosted by the a2i (access to information) division of the Bangladesh Prime Minister’s Office, the implementing unit for Digital Bangladesh, it was convened by the Government of Bangladesh and the United Nations Office for South-South Cooperation (UNOSSC).
I was asked to do a presentation for the health component of the Workshop on my past experience in public sector digital innovation. This work stretches back to the beginning of the roll out of the Internet in the late 1990s. I chose three projects I have led that had a large and significant impact in the digital public space: the UN Mongolia development web portal I launched and ran for two years (1997-1999), the GOSH Child Health Web Portal I launched and ran for two years (2001-2003) and the Southern Innovator brand I launched for the UNOSSC (2010-2015).
I also joined a panel discussion as Senior Partner representing the David South Consulting/David South International consultancy at the end of the last day (we have worked with the UNOSSC since 2007 and with UNDP since 1997 – a timeframe which saw the rise of the Internet and the mobile and information technology revolution take the global South by storm).
As the Workshop invitation letter says, “The digitization of service delivery, user-centric methodologies, and experimentation geared towards improvement in service delivery, and the data revolution may have originated in developed countries but is now of increasing relevance for the developing world. To respond to rapidly rising expectations of the citizens, governments in both developing and developed countries are embracing approaches and tools to adopt more citizen-centric approaches in their service delivery. These practices are establishing a culture of citizen-centric innovation within governments, breaking silos of operations and helping move towards a whole-of-government planning and execution.”
According to the a2i, Bangladesh has the “world’s largest government web portal” comprising over 25,000 government websites for 43,000 government offices (Bangladesh’s population was over 162 million as of 2016 – World Bank). Bangladesh has one of the highest population densities in the world and is considered the 8th most populace country in the world (Wikipedia). In total, these government websites receive 60 million plus hits a month, according to the a2i, from an online population of 79.7 million people, nearly half the population.
A lot is at stake: According to the World Bank (which has been supporting the country since 1972), “Bangladesh has made substantial progress in reducing poverty, supported by sustained economic growth. Based on the international poverty line of $1.90 per person per day, Bangladesh reduced poverty from 44.2 percent in 1991 to 18.5 percent in 2010, and is projected to decrease to 12.9 percent in 2016.
“The country achieved the MDG 1 on halving poverty five years ahead of time, with 20.5 million people rising out of poverty during the 1991-2010 period. In parallel, life expectancy, literacy rates and per capita food production have increased significantly. Progress was underpinned by strong economic growth, with 6 percent plus growth over the decade and reaching to 7.1 percent growth in 2015/2016. Rapid growth enabled Bangladesh to reach the lower middle-income country status in 2014.
“However, sustained growth has rapidly increased the demand for energy, transport and urbanization. Insufficient planning and investment have resulted in increasingly severe infrastructure bottlenecks.”
Arriving in the capital, Dhaka, on the 9th of December, it was clear to see what the World Bank is highlighting: the “severe infrastructure bottlenecks”. Just like other megacities, Dhaka is clogged with traffic and suffers from the air pollution this causes (one of the worst cities for this in Asia). But these are just the visible signs of success if you think about it (as frustrating as that might be), as booming economies combined with rapid urbanisation, if not planned well, tend to lead to traffic congestion and high levels of air pollution.
The country’s rising living standards since 2000 and impressive gains in the provision of information and mobile technology services and connectivity, reveal a country brimming with potential and capable of getting a handle on its many development challenges. The streets are visibly lined with small and medium enterprises and there are construction projects in various states of completion all around Dhaka. At the airport, glossy posters advertise many real estate developer’s dreams and show-off the heavy construction equipment for sale or lease from China and Russia.
The population no longer suffers from food crises such as the 1974 famine, which killed 1.5 million people (Christian Science Monitor). According to the UN, Bangladesh cut chronic hunger by half since 2000 and is considered one of the success stories from the past 10 years that the rest of the developing world can look to as they push to eliminate hunger by 2030 as part of the SDGs (Sustainable Development Goals) (https://www.csmonitor.com/USA/Foreign-Policy/2015/0617/From-famine-to-food-basket-how-Bangladesh-became-a-model-for-reducing-hunger). Clearly, Bangladesh is a country that can get things done when it draws on the power of its population.
According to Digital Bangladesh, with a deadline of 2021, it has achieved half its goals to get the population online and its economy and government services online. In 2017, the country made US $800 million from exporting ICT (information and communication technologies) products and services. It is currently building 12 hi-tech parks with the ambitious goal to export US $10 billion in ICT services from them by 2030 and make US $5 billion by 2021.
The streets of Dhaka.
Workshop
Sharing ideas at the Workshop.
Speaking at the Workshop, Anir Chowdhury, Policy Advisor to the Access to Information (a2i) Programme of the Prime Minister’s Office, believes the concept of South-South Cooperation (SSC) is about enlightened self-interest but at present there is no framework for SSC in Bangladesh and most cooperation is ad hoc. If global South countries are not cooperating, then they are just re-inventing the wheel, he added. SSC is about avoiding feeling each country has to make it own their own: SSC can facilitate development leapfrogging and prevent leaving country success to chance. However, there needs to be better ways to communicate Southern solutions.
And Bangladesh has a good story to tell to the global South: To date, Bangladesh’s digital public service delivery has saved the country US $2 billion in cost for government services plus 1 billion man days in time spent trying to carry out tasks using government services, according to the a2i. With this success under their belts, the hope is to market Bangladesh as a world leader in innovation. To go from MDGs poster child to leader of the global South.
UNOSSC Director and Envoy of the UN Secretary-General on SSC, Jorge Chediek (https://www.unsouthsouth.org/about/unossc-director/), emphasised the need to tell stories of how South-South is changing the world; the pressing need to change the narrative around the global South in order to be able to achieve the 2030 agenda.
It was an honour to be invited to present my three case studies on public sector digital innovation (GOSH Child Health Portal, Southern Innovator Magazine and the UN/UNDP Mongolia Development Portal). All three share the same characteristics: a public demand for digital resources and a need to create high-quality content on limited budgets and to build public confidence in those resources. These projects were also engaging with enormous complexity and needed to find a way to simplify this for online readers.
I was impressed by the level of debate at the Workshop, and how Bangladesh’s digital initiatives are communicated (the excellent use of infographics and simple step-by-step explanations), and the overall excitement and energy around digital and the digital economy in Bangladesh. But, importantly, the foresight to give attention to the coming wave of automation and robotics (the so-called fourth industrial revolution) and how this will affect Bangladesh.
In the health workshop, we shared two projects for the reverse engineering component: the GOSH Child Health Portal and the magazine Southern Innovator (link to PowerPoint). Using the Reverse Engineering tool (see images below), each project was broken down as to how it worked and also what was its contribution to South-South Cooperation.
I shared experience from the early days of digital public innovation in the late 1990s. This has included applying digital to crisis recovery, healthcare modernisation in the early 2000s, and the campaign to achieve the MDGs (Millennium Development Goals), as well as during the mobile/information technology and social media revolution in the global South, which took off after 2007.
Issues discussed here included the recent online fake news scandals and how important it is for the public sector to offer the antidote to this with quality, factual digital information and resources. The GOSH Child Health Portal was one good example, where it entered the crowded online medical and health information marketplace and succeeded in drawing a large online audience by offering high-quality, peer-reviewed resources, thoroughly fact-checked and proofread and presented using high-quality online design. By the end of the project’s two-year timeframe, it was receiving over 7 million hits a month and was acknowledged as a trusted global source in child health. The content is cited in many books and papers, as well.
Reverse engineering GOSH Child Health Web Portal, 2001-2003.
Throughout the Workshop, I heard over and over again about the urgent need for a more cohesive platform for sharing Southern innovations and initiatives. Many complained this was currently very fragmented. While there are many media and development organisations documenting innovations and stories, there is no one-stop shop for countries to go to.
The Southern Innovator brand (incubated and developed by the UNOSSC) is a good example of what can be achieved with a more cohesive and strategic approach. Southern Innovator, first launched in 2011 by the UNOSSC, was able to leverage its limited resources to reach a large global audience via the web and social media. The brand became established with innovators and five issues were published (from 2011 to 2015). An Action Plan for scaling-up the Southern Innovator brand was also developed with the UNOSSC in 2015 (but awaits funding).
The original Southern Innovator website (southerninnovator.org, now southerninnovator.com) did fulfil the role of offering a one-stop shop for stories on global South innovation and these stories were widely cited in websites, papers and books on the global South. But the terrain has shifted radically in the global South – and at the UN – since Southern Innovator’s launch in 2011. With the widespread adoption of mobile and digital technologies, the opportunities to communicate innovator solutions have never been better but require a more sophisticated approach to be effective. In fact, we now exist in a world where the solutions already exist to the major problems affecting the global South (and even the funding is available through many sources). The problem is not the lack of solutions, innovators or technologies and business models to resolve problems (both e-newsletter Development Challenges, South-South Solutions and Southern Innovator proved this) but how people can access these resources and in a format that makes sense to them and is available when they are searching for a solution. With modern computing technologies, this is no longer an unsolvable problem. And the people to connect with to do this also already exist in the global South. What is missing is a coherent and cohesive approach. The multiplicity of development actors in this case are hampering effective action by dissecting and scattering resources, leaving end-users confused and poorly communicated with in many cases. As an example, there was a definite need to assist people in understanding how the 17 SDGs can fit into practical actions and a definite psychological need for simplicity: a problem highlighted by former UNDP head Helen Clark back in 2015 (https://www.theguardian.com/global-development/2015/jul/07/sustainable-development-goals-will-be-hard-sell-for-united-nations).
For UNDP, with its human development approach and presence in most countries, an opportunity exists to rapidly accelerate development gains and shorten the time it takes to recover when disaster or conflict strikes. Something that came out of the Workshop is the presence of excellent examples of global knowledge sharing already underway for decades around the world. Think of the scientific community in general (working on vast projects such as the CERN facility in Switzerland), or aerospace industries, or the global adoption of the principles of air safety managed by IATA in Montreal, Canada, or sport – all proof countries do successfully share knowledge and adopt common, high standards when they feel it is a priority and necessity. No country wants to be frozen out of flight routes, for example.
Reverse engineering the Southern Innovator magazine brand, 2010-2015.
Panel Discussion
At the closing panel discussion, I was asked how to engage more donors to be part of the South-South Network. I said there is a need to get people excited and show why the South-South Network is different; how it is related to the Sustainable Development Goals (SDGs). There needs to be a communications strategy and to establish some ambitious first goals that are original: to show that this is part of a clear trend. International aid and development is a crowded space so there is a need to show how the Network would tackle the challenges of the global South in the 21st century head-on, with a more effective solution. And of course, I championed the existing and successful Southern Innovator brand developed by the UNOSSC since 2010 as, potentially, part of this communications strategy.
Senior Partner David South is third from the left on the panel. Photo: Yoko Shimura.Senior Partner David South is centre at back with the South-South Network for Public Service Innovation, Dhaka, Bangladesh, 2017.
Finally
This impressive embracing of e-initiatives and all things digital was visibly missing at the airport. On the way in, long lines and then a confusing scramble to buy a visa created confusion for visitors. As the first impression for visitors, this could be a great place to show-off Bangladesh’s digital capabilities.
And finally, as the World Bank says, this all about job creation and increased living standards: “The World Bank has identified job creation as the country’s top development priority. Bangladesh needs to create more and better jobs for the 2.1 million youths entering the job market every year. But to do so, Bangladesh will need to remove the barriers to higher growth posed by low access to reliable and affordable power, poor transportation infrastructure, limited availability of serviced land, rapid urbanization and vulnerability to climate change and natural disasters, among others.”
Bangabandhu International Conference Center hosting Digital World 2017 and Dhaka’s Shahjalal International Airport.
David South Consulting 
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