UNDP Mongolia Communications Coordinator (1997-1999):David South
I launched this portal in 1997, in the middle of a major economic crisis in Mongolia. This award-winning (winner in 1998 of the People’s Choice WebSite 500 award and the CyberTeddy Top 500 Website award) and pioneering United Nations Mongolia development web portal was singled out by UN headquarters as an example of what a country office website should be like.
At this time, Mongolia was still recovering from the chaotic and turbulent transition from Communism to free markets and democracy begun at the start of the 1990s, called by some “one of the biggest peacetime economic collapses ever” (Mongolia’s Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994). There was a thirst for information: access to the Internet was still limited and access to mobile phones was just the preserve of the rich. As a legacy of the past, information, especially that about the outside world and the country’s true economic and social conditions, was restricted. During the years of Communism, even simple travel from one place to the next was strictly regulated.
While today we can take it for granted the world’s information arrives in seconds via the Internet on mobile and smart phones and devices, this just was not the case in the late 1990s in Mongolia.
The UN/UNDP Mongolia development web portal addressed the urgent need to communicate what was happening in the country during a major crisis, and to transparently show what the UN was doing to address the crisis. It made critical data on the country’s development easy to find, and informed the wider world about the country and its people and culture. While the Internet had only just arrived in Mongolia, from the start the UNDP Mongolia Communications Office was experimenting with this powerful new technology to reach a global audience. This included Mongolia’s first web magazine, Ger (launched in 1998).
After the http://www.un-mongolia.mn website launched in 1997, a media campaign began to inform readers of its presence. This ad appeared regularly in magazines, newsletters and newspapers.
Ger Magazine was launched on September 9, 1998 (Ger is the Mongolian word for both the traditional tent dwelling and home). The theme of youth in the transition was explored by a combined team of Mongolian and foreign journalists. The Ger Magazine project had basically three goals: first, raise the quality of journalism in the country, secondly, introduce the country to a wider global audience and, thirdly, by being the country’s first online magazine, prove the Internet was an effective way to communicate.
Issue 1 of the magazine investigated what life was like for youth during the transition years (post-1989). Stories tackled the struggle to find work in the free market, the booming pop music scene and how it is leading the way in business entrepreneurship, reproductive health, the basics on Mongolian culture, and vox pop views from Mongolian youth.Issue 2 of the magazine investigated modern life in Mongolia during transition. The team of journalists were hitting their stride by this issue. Stories probed the proliferation of bars and the problem of alcoholism, corrupt banking practices and the loss of savings, how the young were the country’s leading entrepreneurs, Mongolia’s meat and milk diet, “girl power” and the strong role played by women, the burgeoning new media, the rise and rise of Buddhism, and Mongolia’s dynamic fashion designers (this article inspired foreign fashion designers to embrace the Mongolian ‘look’ in the next season’s designs).
The UN/UNDP Mongolia homepage quickly became the top resource for development news on Mongolia in the late 1990s.“A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be.”
“Information Rich Information Poor: The cost of communication”, BBC News Online, Thursday, 14 October 1999.
“Internet Cafes Brew Change in Mongolia”, UB Post 16 March 1999 by Jill Lawless, cited in One Homeland or Two?: Territorialization of Identity and the Migration Decision of the Mongolian-Kazakh Diaspora by Alexander C. Diener, 2003.
United Nations Cyber Center Ulaanbaatar, Mongolia: UNDP Mongolia established the first public internet cafe in its former headquarters as part of the UNDP Mongolia Communications Office hub in the late 1990s.
In 2000, the Kiev-based UN Ukraine team had to improve the design and capability of the mission website to handle new content and online services. There was a strong demand for information on country conditions and how to support the UN’s work (for example, on HIV/AIDS). It was a dangerous time to be involved in any online communications and the media and online communicators were routinely threatened with violence and even death.Whilst with a UK-based international development consultancy, I worked on the drafting and online launch in 2000 of the World Bank’s Task Force on Higher Education and Society report, Higher Education in Developing Countries: Peril and Promise. At the time, it was still rare to see reports made user friendly for the world’s web audience. As a survey in 2014 discovered, a shocking third of the Bank’s publications are never downloaded, 40 per cent were downloaded just 100 times, and only 13 per cent were downloaded more than 250 times in their lifetime (The Washington Post).As the Millennium Development Goals (MDGs) were being communicated, the link between the powerful new digital and mobile/information technologies and development goals became explicit in information materials. The cleaner and more modern design introduced with Mongolia’s first human development report in 1997, continued in future publications and online, as can be seen in this screen grab from 2003 and that year’s human development report. The first use of infographics was also introduced in a report on the MDGs for UNDP Mongolia in 2005. Importantly, a country that had been isolated from the non-Communist world for decades, was now routinely using the Internet to tell its stories and post development data.
Human Development Infographics: Infographics have proven a useful visual aid for communicating human development concepts. This example was created for a UNDP Mongolia report during missions undertaken in 2005.
Five years prior to the MDGs deadline in 2015, the David South Consulting website went live (2010). Featuring a new branding and design, it signaled a new design phase more comfortable with developments in social media and online and mobile content sharing. Designed by Solveig Rolfsdottir, one of Iceland’s top graphic designers and illustrators, the website’s design was intentially made compatible with the new global magazine, Southern Innovator (also designed by Solveig Rolfsdottir).The online story archive for Southern Innovator was launched by the United Nations Office for South-South Cooperation (UNOSSC) in 2011. Organized by theme, the stories were cited in blogs, books and reports around the world.
The new template for the United Nations e-newsletter Development Challenges, South-South Solutions was launched in 2011 and designed by Solveig Rolfsdottir. It included a QR code for mobile and smartphone users to connect to the Southern Innovator website.
In 2016 the mobile-friendly version of the David South Consulting website was launched.
India is in the midst of the biggest national identification project in the country’s history. The aim is for every Indian to receive a voluntary electronic identification card containing his or her details and a unique number. Called an Aadhaar, it is a 12-digit unique number registered with the Unique Identification Authority of India (http://uidai.gov.in) (UIDAI). The project joins a growing trend across the global South to map populations in order to better achieve development goals.
About one-third of the world’s urban dwellers live in slums, and the United Nations estimates that number will double by 2030 as a result of rapid urbanization in developing countries. How to improve slum-dwellers’ living conditions and raise their standard of living is the big challenge of the 21st century.
With just four years to go until the 2015 deadline to meet the Millennium Development Goals (http://www.undp.org/mdg), and the current economic downturn reversing some gains, any tool that can make development decisions more precise has to be a benefit.
Innovators are turning to the opportunities afforded by digital technologies to reach slums and poor areas. The approaches vary, from India’s national identification system to new ways of using mobile phones and Internet mapping technologies. With mobile phones now available across much of the global South, and plans underway to expand access to broadband internet even in poorly served Africa, it is becoming possible to develop a digital picture of a slum and poor areas and map population needs.
Put to the right use, this powerful development tool can fast-track the delivery of aid and better connect people to markets and government services. In a country of severe regional disparities and caste (http://en.wikipedia.org/wiki/Caste) divisions, the national identification number has the advantage of not documenting people in a way that would bring prejudice.
India’s Aadhaar is intended to serve a number of goals, from increasing national security to managing citizen identities, facilitating e-governance initiatives and tackling illegal immigration. While critics of ID schemes complain about the civil liberties implications of national identity card projects (www.bigbrotherwatch.org.uk), it is a fact that countries that want to increase the social benefits available to their citizens need to understand who those citizens are, where they live and what their social needs are. India’s problem to date has been a lack of knowledge of its citizens: many millions exist in a limbo world of not being known to local authorities.
The unique number is stored in a database and contains details on the person’s demographics (name, age, etc.) and biometrics (http://en.wikipedia.org/wiki/Biometrics) – a photograph, 10 fingerprints and an iris scan. Residents in an area find out about the Aadhaar through various sources, from local media to local government agencies. An ‘Enrolment Camp’ is established in the area where people go to register, bringing anything they have that can prove their identity. The biometric scanning takes place here. ID cards are issued between 20 and 30 days later.
On January 13, 2011 the project declared it had registered its millionth person, a 15-year-old named Sukrity from North Tripura. The goal is to register 600 million people in the next four years.
One of the immediate advantages to many poor people is gaining access to banking services for the first time, because an Aadhaar number is accepted as sufficient ID to open a bank account. The identification authority says the scheme will be “pivotal in bringing financial services to the millions of unbanked people in the country, who have been excluded so far because of their lack of identification.”
The Times of India reported in 2010 that Khaiver Hussain, a homeless man in an addiction treatment programme, was able to get a bank account after receiving the identification number. He was able to open an account with the Corporation Bank along with 27 other homeless people. Having a bank account has removed the fear he had of being robbed of his meagre savings while he slept.
Another homeless day labourer, Tufail Ahmed from Uttar Pradesh, said “This passbook and the UID card have given people like me a new identity. It has empowered us.” He has been able to use the saved money to rent a room with four other day labourers.
In countries where no national ID card schemes exist, people are turning to other methods to register and map populations in order to improve their living conditions.
In Kenya and Brazil, digital mapping projects are underway using mobile phones to paint a picture of the population living in slum areas and shanty towns. An NGO called Map Kibera (www.mapkibera.org) began work on an ambitious project to digitally map Africa’s largest slum, Kibera in Nairobi, Kenya. The Map Kibera project uses an open-source software programme, OpenStreetMap (www.openstreetmap.org), to allow users to edit and add information as it is gathered.
Powerful tools now exist to aid digital mapping. Google Maps (www.maps.google.com) is one example.
While the project is impressively ambitious – and it remains to be seen if it is completed as planned – the economic and development implications of this vast data collection and national identification are enormous. It will enable very accurate identification of markets and needs and also of development challenges and needs. This should lead to many business innovations in the country in coming years and also draw in more business from outside the country.
Published: April 2011
Resources
1) Ushahidi is a website that was developed to map reports of violence in Kenya after the post-election fallout at the beginning of 2008. The new Ushahidi Engine has been created to use the lessons learned from Kenya to create a platform that allows anyone around the world to set up their own way to gather reports by mobile phone, email and the web – and map them. It is being built so that it can grow with the changing environment of the web, and to work with other websites and online tools. Website:http://blog.ushahidi.com/
2) Google Android: Get inventing! This software enables anyone to start making applications for mobile phones. And it offers a platform for developers to then sell their applications (apps). Website:www.android.com
“Unique Identity for All”: Biometric identity is being rolled out across the planet. HSB is one of the many players in this fast-growing data collection sector.
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
By 2014, Southern Innovator had published five issues and become a recognised global innovation brand.
Revolutions in technology are placing more and more power into the hands of the individual, and 3D printing and fabrication machines are opening a whole new chapter.
These devices come in many forms, but they all do one thing: they can manufacture pretty well any three-dimensional object on the spot, from digital plans. These machines come in many sizes, from factory scale to smaller, home versions which are no bigger than personal computer printers, such as the well-known MakerBot Replicator 2 (makerbot.com).
3D printers introduce sophisticated precision manufacturing to the individual much in the same way the personal computer and the Internet have empowered people to make their own software, build websites and start online businesses.
A pioneering educational innovation in Chile is taking the technology even further, in a way that is truly mind-blowing. Thinker Thing (thinkerthing.com) promises to transform the way people interact with this new technology. “We have built a machine that will allow you to make real objects with your mind,” its website states.
And, it wants to do more: “We want to use our invention to light a fire of inspiration throughout the remote and often disadvantaged schools of South America and we can do this with your help.”
Thinker Thing allows the user to wear a headset and communicate through brain waves to the 3D printer. The printer then manufactures a three-dimensional model of the thoughts. These can be squiggly shapes or even, it is hoped, more sophisticated forms.
Thinker Thing’s Chilean Chief Technology Officer is George Laskowsky. Laskowsky has a games console engineering background and was a research assistant in charge of high-energy particle experiments.
The Chilean government is funding this experiment to help children to improve their creative skills. The idea is to use the technology to eliminate the technical side of creating objects and focus the effort on the creative thought process. Thinker Thing was selected from more than 1,400 applicants to participate in the prestigious global accelerator program, “Start Up Chile” (http://startupchile.org). Start-Up Chile is a program created by the Chilean government that seeks to attract early-stage high potential entrepreneurs to develop startups using Chile as a platform to go global, in line with the national goal of converting Chile into the innovation and entrepreneurship hub of Latin America.
The plan is to tour Thinker Thing all around Chile and use the science, art and engineering principles behind the invention to help very young children in remote rural regions to learn through understanding the project. Its creators also hope to take the exhibition – called the Monster Dreamer School Outreach Program and the Fantastical Mind Creatures of Chile Exhibition – on the road and show it in major global cities.
The children are being asked to imagine fantastical creatures that will then be made into 3D forms with the machine. The idea is to then sell these 3D creatures to supporters of the project to help fund the initiative. As well, these creatures will go on display in an exhibition to help educate visitors about Chile’s children and their communities.
To increase interest, exclusive photographic prints and limited edition figurines are available of the creatures the children create.
The prototype uses what is called an EmotivEPOC, basically a wireless neuroheadset collecting signals from the user’s brain. In operation, the software allows users to make 3D models with the power of thought which are then made into a plastic model using a MakerBot Industries Replicator.
This is experimental stuff and neurotechnology is in its early stages. It can detect simple emotions such as excitement or boredom and cognitive thoughts such as push and pull. Despite being in its early stages, the technology can evolve a 3D object over a number of steps by detecting the user’s emotional response to design changes.
Thinker Thing has been working alongside neuroscientists to understand the workings of the brain. Amazingly, in one experiment they were able to get a person to control the leg of a cockroach using their own thoughts. Called the Salt Shaker (http://www.thinkerthing.com/about-2/salt-shaker/), it is an experimental kit for young students and hobbyists that allows them to take control of a biological limb quickly and simply.
The 3D printing revolution is energizing for large and small-scale manufacturers alike. It means a business can now engage in precision manufacturing of products and spare parts quickly. It means it is possible to download from the Internet plans for new innovations and manufacture them within minutes. It also means communities off the mainstream supply line can make what they need and repair machinery without needing to wait weeks or months for items to be shipped from afar or spend vast sums on shipping costs.
The Fab Labs project based at the Massachusetts Institute of Technology (MIT) has been at the forefront of pioneering and prototyping this technology, including running testing labs across the global South to prove the relevance of the technology to the world’s poorest communities.
If Thinker Thing has its way, maybe people in the future will say “I think, therefore I print!”
Published: August 2013
Resources
1) Stratasys: The company manufactures 3D printers and materials that create prototypes and manufactured goods directly from 3D CAD files or other 3D content. Stratasys systems are used by manufacturers to create models and prototypes to aid in the new product design process. And they are becoming widely used for production of finished goods in low-volume manufacturing. Systems range from affordable desktop 3D printers to large production systems for direct digital manufacturing. Website: http://www.stratasys.com/
2) 3D Systems: 3D Systems is a leading provider of 3D content-to-print solutions including 3D printers, print materials and on-demand custom parts services for professionals and consumers alike. Website: http://www.3dsystems.com/
ExOne: With decades of manufacturing experience and significant investment in research and product development, ExOne has pioneered the evolution of nontraditional manufacturing. This investment has yielded a new generation of rapid production technology in the field of additive manufacturing as well as advanced micromachining processes. Website: http://www.exone.com/
FabCentral: This site supports a digital fabrication facility and global network of field fab labs managed by MIT’s Center for Bits and Atoms. Website: http://fab.cba.mit.edu
Maker Shed: 3D Printing and Fabrication: An outstanding resource for getting all you need to understand 3D printing and manufacturing, with 3D printers, supplies, Whether you want to print out physical objects or machine something from plastic, wood, or other materials, we have the tools and accessories you need. Website: http://www.makershed.com/3D_Printing_Fabrication_s/220.htm
EMachineShop: The first and leading machine shop designed from the start for the Internet, eMachineShop’s mission is to provide easy, convenient and low-cost fabrication of custom parts via the web. Website: emachineshop.com/
Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.
David South Consulting 
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