Category: Southern Innovator magazine

Southern Innovator Magazine was launched at the United Nations General Assembly (UNGA) in New York in 2011 by the United Nations Office for South-South Cooperation (UNOSSC). The first five issues were published between 2011 and 2015. The magazine played an integral role in laying the foundations for the Sustainable Development Goals (SDGs) and strategically positioning the United Nations as it transitioned from the Millennium Development Goals (MDGs) to the SDGs.

  • Recycling Waste to Boost Incomes and Opportunities

    Recycling Waste to Boost Incomes and Opportunities

    By David SouthDevelopment Challenges, South-South Solutions

    SOUTH-SOUTH CASE STUDY

    We all know that green is good, but often the best way to encourage recycling and other environment-improving activities is to put in place economic incentives. It is one thing to admonish people and tell them something is the right thing to do; it is another to make keeping a clean environment pay.

    Many initiatives across the global South have proven it is possible to develop an economy of recycling and garbage collection in poor neighbourhoods. These economies take many forms and models.

    At the most basic end of the scale are the desperate, survival-driven examples of recycling. In countries likeIndia, recycling can be purely a question of survival – people are so poor they can’t allow anything that might have income potential go to waste. Other countries are very familiar with large numbers of desperately poor people picking through garbage dumps and waste to eke out a living. Or, for example in Brazil, as in many other countries, it’s common to see poor and homeless people picking through garbage on the streets.

    These are examples of degrading ‘green’ economies. But there other ways to encourage waste recycling that offer real income benefits and life improvements.

    Brazil, a world leader in waste recycling and green technologies, has pioneered the recycling of plastic bottles, aluminum, steel cans, solid plastic waste and glass. And now energy companies inBrazilhave created credit schemes that encourage waste recycling while giving people real economic benefits in return for doing the right thing for the environment. The first scheme went so well, it quickly inspired others to replicate its programme in other poor communities.

    Coelce (http://www.coelce.com.br/default.aspx) is a power company in the Ceará State in northeastern Brazil. The company is primarily engaged in the distribution of electrical power for industrial, rural, commercial and residential consumption. In 2007 it set up Ecoelce (http://www.coelce.com.br/coelcesociedade/programas-e-projetos/ecoelce.aspx), a programme allowing people to recycle waste in return for credits towards their electricity bills. The success of the programme led to an award from the United Nations.

    The programme works like this: people bring the waste to a central collection place, a blue and red building with clear and bright branding to make it easy to find. In turn they receive credits on a blue electronic card – looking like a credit card – carrying a picture of a child and arrows in the familiar international recycling circle.

    These credits are then used to calculate the amount of discount they should receive on their energy bill. The scheme is flexible, and people can also use the credits for food or to pay rent. In 2008, after its first yearthe scheme had expanded to 59 communities collecting 4,522 tons of recyclable waste and earning 622,000 reais (US $349,438) in credits for 102,000 people. People were receiving an average of 5 to 6 reais (US $2.80 to US $3.37) every month towards their energy bills.  A clear success leading to an expansion of the scheme.

    Now in Ceará’s state capital, Fortaleza (http://en.wikipedia.org/wiki/Fortaleza), – population 3.5 million – there are more than 300,000 people recycling a wide range of materials, from paper, glass, plastics, and metals to cooking oil to get electricity discounts, according to the Financial Times.

    In Brazil’s second largest city, Rio de Janeiro, a favela clean-up programme is being run by electricity firm Light S.A. (http://www.light.com.br/web/tehome.asp), which took its inspiration from the success of the Ecoelce experience.

    The number of favelas, or informal slum neighbourhoods (http://en.wikipedia.org/wiki/Favela), in Rio is debated: according to the federal government, there are 1,020 favelas, while Rio’s housing department lists 582. The government has been trying to tackle the law and order problems in these neighbourhoods – many are plagued with violent drug gangs – and endemic poverty. It calls this programme “pacification” (http://brazilportal.wordpress.com/2011/10/20/rios-top-cop-talks-public-safety-policy-favela-pacification-program/) as it tries to bring law and order and boost economic development and social gains.

    Recycling programmes are helping to bring improvements to life in the favelas by simultaneously cleaning up neighbourhoods and boosting household wealth.

    Light S.A. is a Brazilian energy company working in the generation, transmission, distribution and marketing of electricity. It distributes to 31 municipalities inRio de Janeiroand has around 3.8 million customers.

    According to the Financial Times, the Light project pays residents 0.10 reais per kilogram of paper and plastic (US .5 cents). It also pays 2.50 reais per kilogram of aluminum and lead (US $ 1.40).

    Importantly for community relations, the scheme is open not just to favela residents but to nearby middle class neighbourhoods.

    “The idea is to unite the community and the people living around it,” Fernanda Mayrink, Light’s community outreach officer, told the Financial Times.

    The project has helped improve theSanta Martafavela ofRio, where police have been working since 2008 to take back the neighbourhood from the control of violent drug gangs. Community police officers can now do their job of taking care of safety for the 6,000 residents.

    “You don’t see drugs and guns any more but you do see lots of rubbish,” Mayrink said.

    “This project encourages recycling within the company’s concession area and at the same time contributes to sustainable development and the consumer’s pocket. Light wins, the customer wins (and) the environment wins.”

    In Vietnam, the NGO Anh Duong (http://www.anhduonghg.org/en/) or “Sun Ray” shows schoolchildren how to collect plastic waste to sell for recycling. In return, their schools receive improvements and the students can win scholarships. It is estimated ruralVietnam is littered with 100 million tons of waste every year. Much of it is not picked up.

    The project is operating in 17 communities in Long My and Phung Hiep districts in southernVietnam, mobilising children from primary and secondary schools. School children wearing their uniforms fan out in groups and collect the plastic waste. The money made from selling the plastic waste is being used to improve school facilities and fund scholarships for poor children.

    In 2010, the project reported that 10,484 kilograms of plastic waste was collected by 26,015 pupils. This provided for 16 scholarships for school children.

    The Anh Duong NGO was set up by a group of social workers with the goal of community development. They target the poorest, bringing together the entire community and seek out “low cost and sustainable actions”. The NGO has a mix of specialties, from agriculture to aquaculture, health, microfinance and social work.

    “Close, but no cigar” some might say, but we were genuinely flattered to be shortlisted in 2014 for inclusion in the book Visual Storytelling: Infographic Design in News published by Images Publishing in Shanghai, China. It is a lovely book to look at and the quality of infographics chosen for the book is high so it must have been a tough call. It was further proof Southern Innovator was getting known around the world and gaining respect for its content and design. The excellent work done by our graphic designer and illustrator Solveig Rolfsdottir speaks for itself.
    Graphic Designer and Illustrator: Sólveig Rolfsdóttir.

    Published: November 2011

    Resources

    1) A travelling exhibit, In The Bag: The Art and Politics of the Reusable Bag Movement, showcases bags and art produced by communities throughout the world and by individual artists. Website:http://www.unrisd.org/80256B3C005BE6B5/%28httpNews%29/D1AB353A91EC2466C125793600519C7B?OpenDocument

    2) EPAP guide: Based on extensive research throughout Mongolia by UNDP, this guide includes the application of the Blue Bag project to Mongolia’s sprawling slum districts surrounding the capital Ulaanbaatar. Website:http://tinyurl.com/yfkn2dp

    Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP’s South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South’s innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.  

    Follow @SouthSouth1

    Google Books: https://books.google.co.uk/books?id=waeXBgAAQBAJ&dq=Development+Challenges+February+2008&source=gbs_navlinks_s

    Slideshare: http://www.slideshare.net/DavidSouth1/development-challengessouthsouthsolutionsfebruary2008issue

    Southern Innovator Issue 1: https://books.google.co.uk/books?id=Q1O54YSE2BgC&dq=southern+innovator&source=gbs_navlinks_s

    Southern Innovator Issue 2: https://books.google.co.uk/books?id=Ty0N969dcssC&dq=southern+innovator&source=gbs_navlinks_s

    Southern Innovator Issue 3: https://books.google.co.uk/books?id=AQNt4YmhZagC&dq=southern+innovator&source=gbs_navlinks_s

    Southern Innovator Issue 4: https://books.google.co.uk/books?id=9T_n2tA7l4EC&dq=southern+innovator&source=gbs_navlinks_s

    Southern Innovator Issue 5: https://books.google.co.uk/books?id=6ILdAgAAQBAJ&dq=southern+innovator&source=gbs_navlinks_s

    Creative Commons License

    This work is licensed under a
    Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2023

  • Web 2.0 to the Rescue! Using Web and Text to Beat Shortages in Africa

    Web 2.0 to the Rescue! Using Web and Text to Beat Shortages in Africa

    By David SouthDevelopment Challenges, South-South Solutions

    SOUTH-SOUTH CASE STUDY

    The beep-beep of a received text on a mobile phone is now becoming a much-needed lifeline to Africans. Zimbabweans, who continue to struggle every day with inflation that has shot to 3,731 percent (Zimbabwe Central Statistical Office), have usd African ingenuity and 21st century technology to survive another day.

    New website services have become a literal lifeline for millions suffering from economic and social hardships. At least four new web-based services have stepped in to link expatriate Zimbabweans working outside the country with their relatives back home. All share a common service: people can log into the websites and shop and select what they like to purchase or transfer to their relativs. Once a purchase has been made, a message is sent by mobile phone text to Zimbabwe, either transferring money credits or credits for fuel, food or medical services.

    Mukuru.com is the most elaborate and ambitious of the services, and is expanding across Africa (currently in Zimbabwe and South Africa, it is expanding to Kenya, Malawi and Zambia). Started in 2006, it now boasts 8,000 customers and is averaging 1,200 orders per month, ranging from money transfers to fuel and digital satellite television subscriptions. A voucher number sent by mobile phone also allows the recipient to swap a PIN (personal identification) number for coupons redeemable at certain garages.

    One of the great advantages of this new technology is its ability to give real-time updates and tracking throughout the transaction. Senders are informed about every stage of the transaction, right up until the gas is gushing into the car’s tank.

    “Basically anybody who is able to work will do their best to support family back home,” said Mukuru’s UK-based Nix Davies. “Mukuru’s birth is the result of our inability to sit back and watch, as well as the desperate need to help those back home. The power of an instant SMS being able to provide value to its recipient is inspiring.

    “Launching Mukuru.com has not been without its hurdles,” continues Davies. “Promoting a brand with one foot in the first world and having to deal with third world inconsistencies is always challenging.” Mukuru also has plans to expand into travel, freight, mail (letters are printed out and sent within Zimbabwe), and music to help local musicians.

    Over at another website, Zimbuyer.com, expatriate Zimbabweans can buy groceries for their relatives at home and make sure that the money is not spent on the wrong thing.
    “They’re a lot of people who left Zimbabwe and, for example, have left their children over there,” a spokesman told the BBC’s website. “But sometimes the money they have sent home for the care of the children is diverted into other things. With our service, people buy the stuff – and we deliver them to the recipients so they know what they’re buying.”

    Zimbuyer’s website is similar to food shopping websites in developed countries. Prices are listed in British pounds, but the food items are Zimbabwean staples like sadza maize, Cashel Valley Baked Beans and Ingrame Camphor Cream – all delivered to people living in Harare, Chitungwiza and Bulawayo.Zimbuyer’s most popular products are cooking oil and sugar, while “power generators are proving popular because the electricity always goes off nearly every day.”

    Another service is Zimland.com, which has a network of 52 supermarkets nationwide. As it starkly boasts on its website, it gives Zimbabweans abroad “a quick and efficient way of ensuring their families do not starve in Zimbabwe.”

    The Zimland Superstore offers a variety of hampers of food and essentials for families, from the Madirativhange to the Mafidhlongo to the Hotch Potch Delux, and boys and girls ‘Back to School’ hampers.

    Yet another service has taken on the problem of paying for medical and health services. Beepee Medical Services allows Zimbabweans to pay for doctors’ appointments, prescription drugs and surgery for relatives.

    Launched in September 2006 by Dr Brighton Chireka and his wife Prisca, a nurse, the business is small but growing.

    “Mostly we’re running it as a service to help people,” said Dr Chireka, adding he gets about two consultation bookings a day (US $30 an appointment). “It should be able to pay for itself… We’ve employed people who are working full-time in Zimbabwe. This side (the UK), it’s on a part-time basis to answer the calls.”

    Please visit the following link for more information:

    An up-to-date report from The Economist magazine on the country situation in Zimbabwe: www.economist.com

    Published: November 2008

    https://davidsouthconsulting.org/2022/10/14/anti-bribery-website-in-india-inspires-others/

    https://davidsouthconsulting.org/2022/06/24/dabbawallahs-use-web-and-text-to-make-lunch-on-time/

    https://davidsouthconsulting.org/2022/03/07/david-south-consulting-ranked-in-the-top-10-million-websites/

    https://davidsouthconsulting.org/2021/05/25/ger-mongolias-first-web-magazine-and-a-pioneering-web-project-for-the-united-nations-12-january-2016/

    https://davidsouthconsulting.org/2022/06/25/shoes-with-sole-ethiopian-web-success-story/

    https://davidsouthconsulting.org/2022/10/21/social-networking-websites-a-way-out-of-poverty/

    https://davidsouthconsulting.org/2021/05/14/un-ukraine-web-development-experience-2000/

    https://davidsouthconsulting.org/2022/11/18/web-2-0-networking-to-eradicate-poverty/

    Creative Commons License

    This work is licensed under a
    Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2023

  • Indian Mobile Phone Application Innovators Empower Citizens

    Indian Mobile Phone Application Innovators Empower Citizens

    By David SouthDevelopment Challenges, South-South Solutions

    SOUTH-SOUTH CASE STUDY

    With mobile phones becoming ubiquitous across the global South, the opportunity to make money – and possible fortunes – by providing ‘apps’ for these devices is now a reality.

    Apps (http://en.wikipedia.org/wiki/Application_software) – applications which allow users of new mobile phones to do everything from running a business to banking to navigating chaotic cities – have quickly become a very creative space and a dynamic market for innovators and entrepreneurs. Because they are pieces of software and are relatively inexpensive to create, requiring only time and hard work, an individual working out of their home can develop an app, introduce it to the online marketplace and see if it will succeed.

    The only limit is the imagination.

    They are also a great way to solve people’s problems and possibly make some money in the process. As economies and cities grow across the South, many everyday difficulties can be tackled with these apps.

    Apps are revolutionary because they solve the problem of how to view websites on mobile phones and smartphones (http://en.wikipedia.org/wiki/Smartphone). Apps are designed for a small screen and have simple functionality and design. They often can function without any constant connection to the Internet, updating themselves sporadically when the phone can connect with phone networks or the Internet. They are also either free or inexpensive, using micro-payments to make a profit. The essence of the micro-payment business model is to charge a small amount and turn this into a large amount by having large numbers of people download the app. It is a successful business formula that has made many vast fortunes throughout the age of the mass consumer market, which began in the late 19th century.

    Bart Decrem, co-founder of Tapulous, a maker of apps for the iPhone (http://tapulous.com), told The Economist: “Apps are nuggets of magic.”

    Apps are sold in online stores run by companies like Apple (http://itunes.apple.com/us/genre/ios/id36?mt=8), Google, Sweden’s GetJar (http://www.getjar.com), and South Korea’s SK Telecom. Apple’s store has over 425,000 apps and Google’s Android Market has more than 250,000. Other stores include Mobihand, PocketGear, Mobango, Handango, Blackberry App World and Handster (http://www.handster.com).

    Research firm Gartner (http://www.gartner.com/technology/home.jsp) estimated that 18 billion apps have been downloaded since Apple opened its first app store in 2008. Remarkably, it forecasts this number could rise to 49 billion by 2013. The most popular topics include games, weather forecasts, social networks, maps, music and news.

    The dynamic documented so far for apps seems to follow the way music charts work. A few apps, out of the many on offer, become big sellers and popular favourites, getting the most users. Partly this reflects the difficulty of quickly searching through all the apps available in the world to find the right one, a process that favours well-marketed apps.

    The recent TechSparks 2011 App4India (http://www.facebook.com/techspark) contest showcased the creative thinking about apps now happening in India.

    One Indian success story is the 1000Lookz (http://www.vdime.com/pro1.htm) app, developed by Vasan Sowriraj (http://www.vdime.com/about.htm), which helps women perform a virtual beauty makeover. A woman can check what shades work best for her skin tone by using her own photos uploaded to the app. The user adds features like foundation, blush, gloss, eye-shadow, eye-liner and lipstick. The app uses facial recognition and skin tone detection technology to assist the virtual makeover. It was developed by VDime Innovative Works headquarterd in Atlanta, Georgia, with its technology developed by its Indian division.

    1000Lookz’ mission is to create “innovative products that bring cheer to consumers’ faces.”

    Sowriraj got his experience from working as a key member of the team developing special image processing for the Indian Space and Research Organisation (http://www.isro.org).

    The same team has also developed another service enabling users to transform standard emoticons – those cartoons used in electronic communications to convey emotions – into emoticons using your own face image. It is called Humecons (http://www.humecons.com), and its slogan is “Emote Yourself”.

    The India TV Guide, based in Bangalore, India’s software hub (http://en.wikipedia.org/wiki/International_Tech_Park,_Bangalore), is a mobile phone application developed by Jini Labs (http://www.jinilabs.com) offering programme listings for 150 television channels broadcast in India, and allows viewers to save reminders for favourite shows and build favourites lists.

    Jini Labs also makes Jini Books (http://itunes.apple.com/in/app/jinibooks/id404988026?mt=8), a clever app to display books, magazines and journals that are hard to find in conventional shops. It is free and promises to have “indie book authors and publishers – including small size, mid-size independent publishers, university presses, e-book publishers, and self-published authors.”

    A very useful app improving people’s lives is the Indian Railway Lite app. India’s railways are a critical part of the country’s economy, and the world’s largest railway system. The complexity of trying to work out the train schedule has been made easier with the app.

    Founded by Srinath Reddy, the app’s chief technology officer at RSG Software Services (http://www.rsgss.com), the app enables users to discover train connections between stations, and find which trains pass through stations, while navigating the Indian Railways website. It is a good example of how an app can quickly become a big hit. It became the second most popular on the Apple India app store and is downloaded more than 1,000 times a day.

    One of the advantages of the app is its ability to function without access to the Internet. It draws on its own database of information and offers a friendlier user interface than the Indian State Railways website.

    “This feature has proved to be very popular as users can access train information even while they are travelling and are out of network range,” Reddy told Yourstory.in. “We update the app at regular intervals and the user has to download a new version of the app to get updated information. Trains are generally added once in a few months and the timetable does not change significantly, so the user can use the same version until the next one is released.”

    The app’s creators initially found it difficult to get information and updates from Indian Railways.

    “We took around four to five months to build the app,” Reddy said. “Significant effort went into compiling the train and station data as this was not easily available. Refining the UI (user interface) took quite some time as well.”

    The company saw a market for the app because there were so many iPhone (http://en.wikipedia.org/wiki/IPhone) users in India. The app was downloaded 45,000 times between June and September, and other versions, including one for Google Android (www.android.com) are in the works to broaden access to people without an iPhone.

    The company has its headquarters in Ranchi, India and has four development centers in India located in Delhi, Pune, Ranchi and Hyderabad. Currently, the company has approximately 250 employees with core competencies in Apple, Filemaker and Open Source technologies.

    The Tuk Tuk 2 app is a clever and practical application for users of India’s ubiquitous motorized and bicycle rickshaws. They are an important part of the country’s transport infrastructure – but a journey in one can be a stressful experience for many reasons. This app seeks to lesson the stress.

    Tuk Tuk 2 app (https://market.android.com/details?id=com.mindhelix.tuktuk2&hl=en) is designed to introduce fairness to the auto rickshaw marketplace. It empowers travellers to track where they are on a journey, check the fare and find the distance covered. It helps to reduce exploitation of travellers and makes sure they know where they are at all times: a powerful resource in crowded, busy and confusing cities.

    It was developed by Mind Helix Technologies (http://www.mindhelix.com), founded in 2009 as a dedicated application development company with a mission to empower people with its apps. And that is really what apps are all about!

    Published: October 2011

    Resources

    1) Mobile phone boot camp: Entrepreneurial Programming and Research on Mobiles: Website: http://www.media.mit.edu/ventures/EPROM/entrepreneurship.html

    2) Mobile Active: MobileActive.org connects people, organizations, and resources using mobile technology for social change. Website: http://mobileactive.org/

    3) Teams of motorcyclists with mobile phones in Lagos, Nigeria take pictures of traffic gridlock and open road, send it to central control, who grade it “slow”, “moving” or “free” and in turn send the message to subscribers. Website: http://www.traffic.com.ng

    4) Southern Innovator magazine: New global magazine’s first issue tackles the boom in mobile phone and information technologies across the global South. Website: www.scribd.com/doc/57980406/Southern-Innovator-Issue-1

    Creative Commons License

    This work is licensed under a
    Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2023

  • Info Ladies and Question Boxes: Reaching Out to the Poor

    Info Ladies and Question Boxes: Reaching Out to the Poor

    By David SouthDevelopment Challenges, South-South Solutions

    SOUTH-SOUTH CASE STUDY

    Quick access to accurate and useful information is crucial for development. With the remarkable spread of information around the world via the Internet – one of the greatest achievements of the 21st century – more than 1.5 billion people now use the Web to boost their incomes and opportunities (Internet World Stats).

    For those lucky enough to be able to afford regular access to the Internet – as well as a computer and electricity – this new technology is a powerful tool for economic and social advancement. But what about people who are overlooked by technology companies because they are too poor, or too remote, or who are illiterate?

    Two initiatives are bringing the benefits of information and communication technologies (ICTs) to the poor and the illiterate in ingenious ways.

    Bangladesh’s (http://www.virtualbangladesh.com) ‘Info Lady’ scheme is the brainchild of D.Net (Development Research Network) (http://www.dnet-bangladesh.org/), a non-profit organization formed in 2001 to use information and communication technology (ICT) for economic development.

    Info Ladies typically come equipped with a mobile phone, laptop computer, Internet modem, headphone, webcam, digital camera, and photo printer. They roam around remote villages on bicycles and are a one-stop access point for the rural poor for information, telephone calls and digital services like photography. And Info Ladies can also be Info Men, though this seems to be a problem because women have an easier time being invited into people’s homes.

    One Info Lady is Luich Akhter Porag. She travels the countryside on her bicycle, equipped with a laptop computer, modem and a mobile phone, and can provide a commercial phone service, photography, livelihood information, knowledge services, international and local voice calls, video and animation and Internet resources.

    When farmer Dula Miah had two of his cows bitten by a rabid dog, he was puzzled as to what to do. According to Bangladesh’s Daily Star newspaper, Info Lady Luich Akhter Porag came by to help. By using a software programme called ‘Jeeon’ (http://www.dnet.org.bd/MultimediaSoftware.php?BookType=8) – software designed to provide nine essential services to rural people –  Porag was able to identify the solution: a vaccine and a trip to the Sundarganj Veterinary Hospital.

    Around 24 Info Ladies are now working in various villages in the districts of Gaibandha, Noakhali and Satkhira. The concept is effective: after receiving training in how to use the laptop computer and resources, they are dispatched on bicycles to remote villages to connect the poor and uneducated with crucial information.

    D.Net started with something they called ‘Mobile Lady’ which used just mobile phones, but became frustrated with the limits of the service and decided to combine the phones with a laptop computer, effectively turning the women into mobile ‘telecentres’ (http://en.wikipedia.org/wiki/Telecentre).

    Dr Ananya Raihan, executive director of D.Net, told The Daily Star that each Info Lady now earns between Tk 2,500 (US $36) and Tk 20,000 (US $290) per month. It has proven to be a good business for rural women, he said. And things are set to grow: “We are planning to increase the number of info ladies to 1,000 by year-end (2009).”

    While traditional technology companies have stayed away from rural villages because it isn’t worth it for them to go there, the Info Ladies are simultaneously making money in the villages and connecting people to the outside world.

    Porag says she has provided services to around 6,000 villagers.

    “Now I earn more than Tk 2,500 (US $36) to Tk 3,500 (US $50) per month after becoming an info lady,” said Porag who started working as an Info Lady in June 2007.

    Another initiative that is filling the gap between the needs of the poor and powerful information technologies is the Question Box (www.questionbox.org).

    Pioneered in India – home to the largest number of illiterate people in the world: 304.11 million (Human Development Report) – the idea is brilliantly simple. An intercom-like white tin box with a phone inside is placed in a village’s public areas. Using the existing phone networks, the user just has to hit a simple button to get an operator at the other end. The operator sits in front of an Internet-enabled computer. The user just asks their question, and the operator turns these questions into search queries. When the computer’s search engine gives back answers, the operator selects the best one and then replies in the user’s native language and in layman’s terms.

    The Open Mind Program’s Question Box Project opened its first Box in September 2007 and now operates in Pune, Maharashtra.

    It has also expanded to Uganda, where the Question Box and Grameen Foundation (http://www.grameenfoundation.org/) have partnered to bring what they call AppLab Question Box (AQB) to rural Uganda. AQB is a live, local-language telephone hotline service that brings the Internet to the fields and market stalls in Uganda where there are no computers.

    The Question Box is based on an idea from Rose Shuman, a business and international development consultant. Shuman had become frustrated that with all the clever people and vast sums of money going into information technology, few were developing low-cost ways to take the power of computers to the people.

    Following the constant improvement approach favoured in information technology, the Box is now in its third iteration. One of the adjustments made has been the switch to solar power for the boxes because the electricity grid was too unreliable, according to Shuman.

    Published: September 2009

    Resources

    1) The Question Box project in photos. Website:http://www.flickr.com/photos/73495762@N00/ and Website: http://www.questionbox.org/ and blog: Website:http://questionblog.posterous.com/
    2) Info Dev (www.infodev.org) has a quick guide to low-cost computing devices and initiatives for the developing world. Website: http://www.infodev.org/en/Publication.107.html

    Question Box in Southern Innovator Magazine.

    https://davidsouthconsulting.org/2022/11/19/cooking-up-a-recipe-to-end-poverty/

    https://davidsouthconsulting.org/2021/09/23/david-south-consulting-books-1997-2014/

    https://davidsouthconsulting.org/2022/10/24/flurry-of-anti-poverty-innovations/

    https://davidsouthconsulting.org/2021/04/06/gobi-desert-wine-to-tackle-poverty-and-boost-incomes/

    https://davidsouthconsulting.org/2022/11/22/happy-nigeria-west-african-nation-has-good-attitude/

    https://davidsouthconsulting.org/2022/06/10/illiterate-get-internet-at-touch-of-a-button/

    https://davidsouthconsulting.org/2022/11/20/kiva-new-gateway-of-loans-for-the-poor/

    https://davidsouthconsulting.org/2022/10/21/local-animation-a-way-out-of-poverty/

    https://davidsouthconsulting.org/2022/11/20/old-adage-gets-new-life/

    https://davidsouthconsulting.org/2022/10/21/social-networking-websites-a-way-out-of-poverty/

    https://davidsouthconsulting.org/2021/03/05/southern-innovator-issue-1/

    https://davidsouthconsulting.org/2021/01/23/a-steppe-back-economic-liberalisation-and-poverty-reduction-in-mongolia/

    https://davidsouthconsulting.org/2021/01/23/the-sweet-smell-of-failure-the-world-bank-and-the-persistence-of-poverty/

    https://davidsouthconsulting.org/2022/11/20/venezuelas-currencies-promote-cooperation-not-competition/

    https://davidsouthconsulting.org/2022/11/18/web-2-0-networking-to-eradicate-poverty/

    Creative Commons License

    This work is licensed under a
    Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

    ORCID iD: https://orcid.org/0000-0001-5311-1052.

    © David South Consulting 2023